Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shyla Davis

Orlando

Summary

Motivated and dependable customer service professional with experience in fast-paced restaurant environments. Skilled in customer service, cash handling, team leadership, and problem-solving. Strong ability to manage customer interactions professionally while supporting team operations and maintaining efficiency.

Overview

5
5
years of professional experience

Work History

Manager/Cashier/Lead Customer Service Representative

Steak ‘n shake
Orlando
06.2023 - Current
  • Trained staff on menu items and proper food handling techniques.
  • Conducted regular performance evaluations to enhance team productivity.
  • Resolved customer complaints promptly to maintain positive dining experiences.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Cashier/ Customer service rep

Taco Bell
Orlando
07.2021 - 04.2023
  • Maintained cleanliness and organization of the front counter area.
  • Processed customer transactions efficiently using point-of-sale system.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Restocked supplies and inventory to ensure product availability for customers.

Education

Downey Christian School
Orlando, FL

Skills

  • Training staff
  • Customer complaint resolution
  • Team building
  • Problem solving
  • Attention to detail
  • Adaptability
  • Team leadership
  • Staff training and development

Timeline

Manager/Cashier/Lead Customer Service Representative

Steak ‘n shake
06.2023 - Current

Cashier/ Customer service rep

Taco Bell
07.2021 - 04.2023

Downey Christian School
Shyla Davis