Shyla Difuntorum
Sacramento,CA
Summary
Versatile leader and dedicated problem-solver with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating, tracking progress and achieving key milestones. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Sales Coordinator
Teledyne Microwave Solutions
Rancho Cordova, CA
03.2024 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Created visually engaging dashboards and reports on Power BI, providing real-time project KPIs to stakeholders and team members.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained strong relationships with clients by addressing concerns promptly and providing exceptional customer service throughout the project lifecycle.
- Interacted with clients to identify business needs and requirements.
Sales Coordinator
Wildlands
Rocklin, CA
08.2023 - 02.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Addressed and resolved technical, financial, and operational concerns by working with team members and management.
- Improved stakeholder satisfaction with regular status updates and transparent reporting on project progress.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Sales Coordinator
Tesco Controls
Sacramento, CA
02.2022 - 06.2023
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Evaluated potential projects for feasibility, determining whether they met company goals before pursuing them further.
- Collaborated with cross-functional teams to gather accurate data for precise sales estimations.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Research Assistant
University of Florida
Gainesville, FL
07.2019 - 05.2021
- Developed comprehensive project plans, outlining objectives, milestones, resources, and timelines for successful execution.
- Identified risks and implemented mitigation strategies to minimize potential impact on project deliverables.
- Maintained open lines of communication with stakeholders throughout the project lifecycle, effectively managing expectations and addressing concerns as they arose.
- Facilitated efficient resource allocation by accurately forecasting project needs and coordinating with department heads for personnel assignments.
- Enhanced team collaboration through regular communication and coordination of tasks among cross-functional teams.
- Provided mentorship and guidance to junior team members, fostering professional growth and enhancing their program management capabilities.
- Managed multiple projects simultaneously, ensuring timely completion and delivery within budget constraints.
- Utilized statistical software for data analysis, generating accurate insights into complex datasets.
- Analyzed complex data sets to uncover critical insights, driving direction of research projects.
Training Coordinator
Lawrence Livermore National Laboratory, LLNL
Livermore, CA
05.2011 - 11.2013
- Established strong working relationships with key stakeholders across the organization through regular communication, collaboration, and alignment on shared objectives related to operational excellence.
- Improved departmental communication, fostering collaboration among teams to achieve common goals through regular cross-functional training sessions.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Ensured compliance with industry standards and regulations by staying current on updates related to employee training requirements within the organization''s sector.
Civil Affairs Project Manager
United States Army
Afghanistan
04.2009 - 07.2010
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Reported regularly to managers on project budget, progress, and technical problems.
- Analyzed project performance data to identify areas of improvement.
Operations Coordinator
United States Army
06.2006 - 03.2009
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Reduced operational risks while organizing data to forecast performance trends.
- Developed detailed project plans, setting clear objectives and milestones for successful execution.
- Monitored project performance to identify areas of improvement and make adjustments.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Master of Science - Neuroscience
University of Florida
Gainesville, FLBachelor of Science - Biology
California State University - Sacramento
Sacramento, CASkills
- Project Management
- Strategic Planning
- Detail Oriented
- Problem-Solving
- Risk Management
- Flexibility
Timeline
Sales Coordinator
Teledyne Microwave Solutions
03.2024 - Current
Sales Coordinator
Wildlands
08.2023 - 02.2024
Sales Coordinator
Tesco Controls
02.2022 - 06.2023
Research Assistant
University of Florida
07.2019 - 05.2021
Training Coordinator
Lawrence Livermore National Laboratory, LLNL
05.2011 - 11.2013
Civil Affairs Project Manager
United States Army
04.2009 - 07.2010
Operations Coordinator
United States Army
06.2006 - 03.2009
Master of Science - Neuroscience
University of Florida
Bachelor of Science - Biology
California State University - Sacramento