Shyla Thomas
Lompoc,United States
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Worker
VSFB Youth Center
03.2024 - 12.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Cleaned and organized kitchen, dining and service areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Seasonal Worker
Game Stop
11.2023 - 01.2024
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
Food Runner
Florianos Mexican Restaurant
06.2023 - 07.2023
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Greeted customers and provided outstanding customer service.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Assisted with bussing tables and cleaning up spills.
Volunteer Cashier
Allan Hancock College Film Festival
05.2023 - 05.2023
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cleaner
Just Relax Salon & Spa
12.2018 - 06.2019
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Volunteer Cashier
AYSO Soccer
11.2018 - 11.2018
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associate of Arts - Communication Design
Allan Hancock College
Santa Maria, CA12-2024
Bachelor of Science - Communication Design
California State University, Monterey Bay
100 Campus Ctr, Seaside, CA 9395505-2027
Diploma -
Cabrillo High School
06.2022
Skills
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Food preparation
- Heavy lifting capacity
- Food storage
Certification
- Food Handler Certification - National Restaurant Association.
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Timeline
Food Service Worker
VSFB Youth Center
03.2024 - 12.2024
Seasonal Worker
Game Stop
11.2023 - 01.2024
Food Runner
Florianos Mexican Restaurant
06.2023 - 07.2023
Volunteer Cashier
Allan Hancock College Film Festival
05.2023 - 05.2023
Cleaner
Just Relax Salon & Spa
12.2018 - 06.2019
Volunteer Cashier
AYSO Soccer
11.2018 - 11.2018
Associate of Arts - Communication Design
Allan Hancock College
Bachelor of Science - Communication Design
California State University, Monterey Bay
Diploma -
Cabrillo High School
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