Shyla Watkins
Puyallup
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Taco Bell. Proven ability to multitask and maintain cleanliness while managing inventory effectively. Recognized for enhancing guest experiences and training new team members, ensuring high standards of service and operational efficiency.
Professional with strong background in customer service and food preparation, equipped to excel in fast-paced environment. Skilled in maintaining high standards of cleanliness and safety, while ensuring efficient and accurate order fulfillment. Known for reliability, adaptability, and effective teamwork, consistently contributing to collective goals and operational success. Enthusiastic about delivering exceptional service and achieving targeted results.
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Overview
8
8
years of professional experience
Work History
Crew Team Member
Taco Bell Restaurant
Puyallup, WA
07.2025 - Current
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Prepared and served food items following safety and quality standards.
- Maintained cleanliness of workstations and dining areas to enhance guest experience.
- Operated kitchen equipment efficiently while adhering to safety protocols.
- Monitored inventory levels and reported shortages to management for restocking purposes.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Delivery Driver
Domino's Pizza
12.2020 - 05.2023
- Delivered pizza orders promptly and accurately to ensure customer satisfaction.
- Maintained vehicle cleanliness and functionality for safe transportation of food items.
- Assisted in managing inventory levels to ensure adequate stock for daily operations.
- Communicated effectively with team members to coordinate efficient delivery routes.
- Provided excellent customer service by addressing inquiries and resolving issues on-site.
- Adapted quickly to changing schedules and high-demand periods without compromising service quality.
- Trained new drivers on delivery procedures, enhancing team performance and efficiency.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified accuracy of all deliveries against order forms.
Hostess
Olive Garden
Fife, WA
04.2018 - 10.2019
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservation system efficiently, optimizing table turnover and guest satisfaction.
- Collaborated with servers to coordinate smooth service flow during peak hours.
- Assisted in training new staff on seating procedures and customer service standards.
- Maintained cleanliness of front-of-house areas, contributing to a welcoming environment.
- Handled guest inquiries and concerns professionally, fostering positive relationships and repeat business.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Emerald Ridge High School
Puyallup, WA06.2020
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Cleaning and sanitation
- Inventory management
Timeline
Crew Team Member
Taco Bell Restaurant
07.2025 - Current
Delivery Driver
Domino's Pizza
12.2020 - 05.2023
Hostess
Olive Garden
04.2018 - 10.2019
High School Diploma -
Emerald Ridge High School