Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shy'Leah Riggsbee

Troy,NY

Summary

Hardworking sales and service team member proficient in preparing, packaging and displaying flowers, concentrates and edibles. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Budtender

Leafy Peaks Dispensary
Waterford, New York
05.2024 - Current
  • Provided in depth knowledge of cannabis products, including strains, edibles, concentrates, and accessories, to assist customers in making informed purchasing decisions
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering a welcoming environment
  • Stayed current with industry trends, product knowledge, and keeping up with technologies to enhance the customer experience

Teacher's Assistant

Childtime of Latham
Latham, New York
08.2023 - 05.2024
  • Created age appropriate lesson plans
  • Monitored playtime
  • Provided emotional support
  • Helped prepare children for kindergarten by teaching basic concepts such as alphabet, numbers and shapes

Direct Support Professional

Arc of Rensselaer
Troy, New York
11.2021 - 05.2023
  • Identified changes in client status or needs and communicated to the supervisor
  • Responded promptly and positively to client requests for assistance
  • Documented delivery of quality care in client's clinical record
  • Administered medication, and tracked treatment plan progress.
  • Provided individual support including caregiving, transportation, and assistance with daily activites

Overnight Stocker

Walmart
Troy, New York
09.2022 - 11.2022
  • Stocked and neatly arranged items on shelves
  • Maintained store aesthetic by organizing merchandise and creating attractive displays

Cashier

McDonald's
Troy, New York
05.2020 - 06.2021
  • Operated a cash register and accurately processed payments, returns, and exchanges
  • Provided efficient and polite service to customers.
  • Deal with customer complaints and handle them professionally.

Education

600 Hour Esthetics Course -

Aesthetic Science Institute
Latham, New York
03-2025

High School Diploma -

Troy highschool
Troy, New York
06.2020

Skills

  • Point-of-sale system
  • Customer education
  • Cash handling experience
  • Compassionate client care
  • Collaborative teamwork
  • Upselling techniques
  • Relaxation techniques
  • High-frequency machine use

References

References available upon request.

Timeline

Budtender

Leafy Peaks Dispensary
05.2024 - Current

Teacher's Assistant

Childtime of Latham
08.2023 - 05.2024

Overnight Stocker

Walmart
09.2022 - 11.2022

Direct Support Professional

Arc of Rensselaer
11.2021 - 05.2023

Cashier

McDonald's
05.2020 - 06.2021

600 Hour Esthetics Course -

Aesthetic Science Institute

High School Diploma -

Troy highschool

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Shy'Leah Riggsbee