Cody Benhoff
Cottage Grove
Summary
Dynamic and knowledgeable Budtender at Mandy's Sugar Shack, adept at enhancing customer experiences through exceptional service and product expertise. Proven track record in cash handling and inventory management, fostering loyalty and repeat business while ensuring compliance with regulations. Committed to creating a welcoming atmosphere that encourages customer engagement.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
8
8
years of professional experience
Work History
Budtender
Mandy"s Sugar Shack
03.2020 - 06.2024
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Bartender
Bohemian Tavern
03.2019 - 01.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
El Tapatio
09.2016 - 03.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Cook Trainer
The Axe and Fiddle
02.2016 - 09.2016
- Cooked same meals over and over during shifts with exact quality results.
- Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
Education
High School Diploma -
Lane Community College
Eugene, OR05-1997
Skills
- Product knowledge
- Point of sale operation
- Cash handling
- Inventory management
- Customer service
- Sales techniques
- Communication skills
- Customer education
- Product knowledge expertise
- Restocking
- Point-of-sale system
- Reliable and responsible
Timeline
Budtender
Mandy"s Sugar Shack
03.2020 - 06.2024
Bartender
Bohemian Tavern
03.2019 - 01.2020
Bartender
El Tapatio
09.2016 - 03.2019
Cook Trainer
The Axe and Fiddle
02.2016 - 09.2016
High School Diploma -
Lane Community College
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