Summary
Overview
Work History
Education
Skills
Timeline
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Shyleen Cora

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
03.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Sales Associate

CHAMPS
11.2024 - 05.2025
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Manager

Jojo's Tire Shop
11.2021 - 07.2024
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed office operations and ensured timely payments of outstanding customer and company bills.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

New Dorp High School
Staten Island, NY
06-2024

Skills

  • Team leadership
  • Customer service
  • Complex Problem-solving
  • Operations management

Timeline

Barista

Starbucks
03.2025 - Current

Sales Associate

CHAMPS
11.2024 - 05.2025

Manager

Jojo's Tire Shop
11.2021 - 07.2024

New Dorp High School

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Shyleen Cora