Shymaa Abdulrab
Dearborn,MI
Summary
Patient-focused healthcare professional with experience in a fast-paced optometric setting, supporting patient care, performing pre-testing tasks, and assisting with optical instruments. Known for strong attention to detail, clear communication, and delivering high quality patient experiences. Currently seeking to build additional clinical exposure while awaiting admission to a radiologic technology program.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optometric Technician
America's Best Contacts and Glasses
Dearborn, MI
01.2024 - Current
- Conducted patient preliminary tests, including visual acuity and refraction assessments.
- Assisted optometrists with examinations, ensuring accurate data collection and patient comfort.
- Managed inventory of optical supplies, optimizing stock levels to reduce costs and improve efficiency.
- Educated patients on eyewear options and proper lens care, enhancing customer satisfaction.
- Trained new staff on office procedures and equipment usage, fostering a collaborative work environment.
Front Desk
Premier Orthopedics
Dearborn, MI
10.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Physical Therapy Technician
Sublime Physical Therapy
Dearborn, MI
01.2023 - 05.2023
- Assisted physical therapists with patient evaluations and treatment plans.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Managed appointment scheduling to optimize clinic workflow and reduce wait times.
- Educated patients on exercise techniques and safety protocols during sessions.
- Prepared patients for therapy sessions, ensuring comfort and understanding of procedures.
Medical Assistant/Front Desk
My Clinic
Dearborn, MI
03.2022 - 12.2022
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Supported healthcare providers during examinations by preparing equipment and assisting with procedures.
Education
Associate of Arts -
Henry Ford College
Dearborn, MI05-2025
Skills
- Appointment scheduling
- Glaucoma screening
- Diagnostic imaging
- Pre-testing procedures
- Medical terminology
- Medical receptionist experience
Certification
- COT - Certified Optometric Technician
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Optometric Technician
America's Best Contacts and Glasses
01.2024 - Current
Front Desk
Premier Orthopedics
10.2023 - 01.2024
Physical Therapy Technician
Sublime Physical Therapy
01.2023 - 05.2023
Medical Assistant/Front Desk
My Clinic
03.2022 - 12.2022
Associate of Arts -
Henry Ford College