Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shymesha Stanley

Ponchatoula,LA

Summary

Dynamic Certified Nursing Assistant and Dietary Clerk with a proven track record at North Oaks Medical Center, enhancing patient care through exceptional sanitation procedures and patient communication. Excelled in reducing food waste and improving patient diet compliance. Skilled in fostering collaborative environments and managing time efficiently, ensuring high levels of patient satisfaction and operational smoothness. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

4
4
years of professional experience

Work History

Dietary Clerk

North Oaks Medical Center
08.2020
  • Educated patients on the importance of following their prescribed diets, fostering better understanding of health goals.
  • Reduced food waste by closely monitoring inventory levels and adhering to proper storage procedures.
  • Facilitated smoother operations within the department through effective time management skills.
  • Built relationships to promote collaborative environment.
  • Delivered patient meal trays, beverages, snacks and floor stock.
  • Increased accuracy of patient records by diligently updating dietary information in hospital databases.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Front Desk Receptionist

C & S Installation
07.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Certified Nursing Assistant

Belle Maison Nursing Home
03.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Certified Nursing Assistant

About You Home Care
09.2022 - 03.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

Associate Degree In Nursing -

Northshore Technical Community College - Sullivan
Bogalusa, LA

High School Diploma -

Ponchatoula High School
Ponchatoula, LA
05.2016

Skills

  • Patient Communication
  • Sanitation Procedures
  • Meal Planning
  • Allergen awareness
  • Food safety practices
  • Nutrition knowledge
  • Customer Service
  • Problem-Solving
  • Time Management
  • Cleaning and sanitizing
  • Computer Skills
  • Scheduling and Planning
  • Verbal Communication
  • Patient Care
  • HIPAA Compliance
  • Direct Patient Care
  • Reliable team player
  • Basic Life Support
  • End of life care
  • Telephone Etiquette
  • Verbal and written communication
  • Oral and writing communication
  • Hospitality services

Timeline

Certified Nursing Assistant

Belle Maison Nursing Home
03.2024 - Current

Certified Nursing Assistant

About You Home Care
09.2022 - 03.2024

Dietary Clerk

North Oaks Medical Center
08.2020

Front Desk Receptionist

C & S Installation
07.2018

Associate Degree In Nursing -

Northshore Technical Community College - Sullivan

High School Diploma -

Ponchatoula High School
Shymesha Stanley