Shyneepha Campbell
Brighton,TN
Summary
Diligent customer representative skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
7
7
years of professional experience
Work History
Eligibility Representative
Alorica
Madison, AL
09.2023 - 02.2024
- Developed strong relationships with clients, fostering trust and confidence in the organization''s services.
- Contributed positively to team culture by actively participating in collaborative problem-solving efforts.
- Improved organizational efficiency by implementing innovative solutions that streamlined workflows for case management.
- Collaborated with team members to maintain accurate records and provide seamless service for applicants.
Final Assembler
MicroPort Orthopedics
Arlington, TN
10.2022 - 03.2023
- Followed outlined specifications to implement assembly plans.
- Conducted quality assurance inspections on finished components and identified issues.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Continuously checked products for quality assurance according to strict guidelines.
Insurance Sales Representative
Teleperformance USA
Killen, TX
10.2021 - 07.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Reviewed customer needs and financial means to determine appropriate policy offerings.
Packer Associate
Ingram Micro
Milligton, TN
11.2019 - 01.2020
- Maintained safety and efficiency while loading over 25 pounds of electronic products into packaging equipment.
- Implemented scanners and product lines to accurately measure product sizes, packaging equipment needed and packing options.
Fresh Produce Associate
Walmart
Covington, TN
10.2018 - 08.2019
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Designed and constructed advertising signs to attract customers and promote sales.
- Pleasantly greeted customers and provided prompt and courteous service.
Cashier
Naifeh's Cash Saver
08.2017 - 08.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Brighton High School
Brighton, TN05.2017
Skills
- Insurance Program Analysis
- Professional Relationships
- Productivity Standards
- Assembly and Production
Timeline
Eligibility Representative
Alorica
09.2023 - 02.2024
Final Assembler
MicroPort Orthopedics
10.2022 - 03.2023
Insurance Sales Representative
Teleperformance USA
10.2021 - 07.2022
Packer Associate
Ingram Micro
11.2019 - 01.2020
Fresh Produce Associate
Walmart
10.2018 - 08.2019
Cashier
Naifeh's Cash Saver
08.2017 - 08.2018
High School Diploma -
Brighton High School