SHYNELLE CADE-DEMPSTER
Bartender
Philadelphia,PA
Summary
Charismatic bartender with over 12 years of experience in enhancing guest experiences through exceptional communication and collaboration. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Event/Banquet Bartender
Levy Group
Philadelphia, Pa
09.2024 - Current
- Assignments include preparing specialty drinks and wine for passing.
- Set up, execute, and break down the event bar/bars.
- Serving guests quality drinks with speed and precision.
- Ability to cater to guests from 150 to 2,000.
Bartender
Booker’s Restaurant and Bar
Phila., Pa
01.2024 - Current
- Prepared and served a variety of brunch cocktails and beverages to customers.
- Bartending service includes guiding guests through the brunch menu.
- Anticipate guest needs to ensure satisfaction.
Bartender/Server
Han Dynasty
Philadelphia, Pa
05.2022 - 07.2023
- Increased lunch shift bar revenue by 100% to $14k a month.
- Guided the guest around the menu to assist in dish choices.
- Established regular bar patrons during the lunch shift.
- Managed multiple tables while maintaining attentive service in a fast-paced dining environment.
Bartender
Chuck's Alibi
Philadelphia, Pa
02.2018 - 03.2020
- High volume, extremely fast-paced nightclub weekends serving up to 1,000 patrons.
- Handled cash transactions accurately and processed payments swiftly.
- Increased weekday lunch volume by 60% by offering personable service through great food, drinks, and laughter.
Skills
- Energetic and engaging personality
- Attention to detail
- Highly reliable
- Able to stand 8 to 10 hours
- Knowledge of POS systems (Aloha, Toast, TouchBistro)
- Meticulous bar maintenance and organization
- Safe serving practices
- Outstanding customer service
- Great practice of time management
- Conflict resolution for difficult guests
- Bar inventory management
- Team player attitude
- Strong multitasking
Certification
- R.A.M.P. Certified, 02/2025, 02/2027
- ANSI Pennsylvania Food Handlers Permit, 03/2025, 03/2029
Timeline
Event/Banquet Bartender
Levy Group
09.2024 - Current
Bartender
Booker’s Restaurant and Bar
01.2024 - Current
Bartender/Server
Han Dynasty
05.2022 - 07.2023
Bartender
Chuck's Alibi
02.2018 - 03.2020