Shyrell Hopwood
West Covina,CA
Summary
Landscape Industry Professional with 15+ years experience in the related fields of landscape management, horticulture, and landscape design. Possess two A.S. Degrees. The first in Ornamental Horticulture, and second in Landscape Parks & Sports Turf Management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Garden Center Manager
Sundance Garden Center & Landscaping
01.2019 - 03.2020
- Responsible for the sales and profit of the retail garden center.
- Managed and trained garden center personnel.
- Procured all garden center plant material.
- Created and implemented Hazard Communication Program, Injury Illness Prevention, and SDS following all state and local guidelines. Worked closely with CSU- Colorado State University to create safe and effective programs used within the business.
- Managed garden center accounts receivable and payable.
- Upstarted at home customer landscape consultations and landscape designs, using garden center personnel due to my horticulture and design background.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Developed and nurtured lasting relationships with clients through dedicated customer assistance.
Colorado
RMC
11.2016 - 01.2018
- Provide inventory evaluation services for business property and/or personal property.
- Assisting insurance professionals with inventory evaluation services to resolve claims quickly and accurately.
- Provided inventory evaluation for both industrial and residential property due to fire, water, wind, and flood.
- Achievements/Task IICRC Certified Water Damage Restoration Technician (WRT) IICRC Certified Fire & Smoke Restoration Technician (FSRT) IICRC Certified Applied Structural Drying Technician (ASD)
Landscape Supervisor
ParkWest Landscape Companies
01.2013 - 01.2015
- Managed a portfolio with over $100k monthly revenue, in addition of monthly enhancement sales, managed a team of 35, multiple crews, irrigators, and enhancement workers.
- Worked closely with consultants and property managers, attended board meetings and landscape committee’s to work together on yearly budgets and enhancements.
- Planned, organized and communicated production goals with crew members, crew supervisors, trade contractors and customers.
- Monitored proper use of required personal protective equipment on crew to promote safe work environment.
- Set manageable daily and weekly landscaping goals for employees to secure deadlines approved by clients.
- Implemented rewards system that impacted landscaping employees to set standards for daily work and create atmosphere of creativity and motivation.
- Communicated crew performance concerns to management with recommendations for corrective action.
- Management of weed-control and pest-killing chemicals (insecticides & herbicides) to trees, shrubs, and lawns to protect growth and improve attractiveness.
- Diagnosed problems with equipment and schedule regular maintenance to keep equipment functional and rotated crew equipment as necessary.
- Scheduling lawn and planter care s by mulching, aerating, fertilizing, weeding, grubbing/scheduling pesticides, trimming and edging around walks, walls and flower beds following company horticulture plan.
- Maximized water conservation by checking irrigation use as necessary for projects in municipalities using allocated water allotments. Scheduled and managed irrigation audits to review sprinklers, nozzles, spray angles and testing performance including smart ET controllers using online automated programming and real time alerts and irrigation testing capabilities with smart phones.
Landscape Account Manager
Valley Crest Landscape Companies
01.2009 - 01.2013
- Managed monthly portfolio of $76k, with an additional $25k in monthly enhancement work.
- Built client relationships, exceeding customer expectation.
- Achieved targeted profit margins, through projected labor cost and expenses.
- Persuasive selling skills that attracted additional ancillary services to existing landscape customers.
- Balanced margins through best practices in efficiency programs and techniques, time management, crew scheduling and safety that aided overall company and branch profitability.
- Managed weekly and monthly safety meetings.
- Achievements/Task Managed prestigious commercial properties in Orange County CA.
- Properties managed include 105acre retail commercial and residential property, large office parks and multiple small office business and retail parks.
Landscape Designer / Manager
Pacific Outdoor Living
01.2006 - 01.2008
- Developed and implanted the landscape design program for the company.
- Managed the design division and three other associate designers.
- We would work with other hardscape sales consultants within the company in creating fluid designs for the clients.
- As department manger, controlled department expense reports, accounts payable and receivable, quality control and customer satisfaction.
- Achievements/Task Closed a total of $1.6million in sales and $181,000 in design contracts.
Customer Representative & Landscape Designer
Armstrong Garden Centers
04.2005 - 06.2006
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Accepted payment by credit card and offered self-serve payment solutions after explaining charges on purchased.
- Provided customer support with all planting and garden needs, including pest management.
- Assisted store with receiving products, pricing and created displays to create attractive endcaps and to encourage sales.
- Completed special projects such as recreational designs and site rehabilitations.
- Rendered designs with manual and computer-aided methods.
- Consulted with customers and analyzed locations to develop concepts.
- Rearranged planting beds and flower gardens seasonally.
Education
A.S - Ornamental Horticulture
Mount San Antonio College
A.S - Park & Sports Turf Management
Mount San Antonio College
Skills
- Microsoft Office - Word/Excel/Power Point
- QuickBooks
- Dynascape (CAD)
Certification
Landscape Design
Nursery Management
Landscape Design & Construction
Integrated Pest Management
Irrigation Management
Sports Turf Management
Kubota Tractor & Landscape Equipment Operation
Timeline
Garden Center Manager
Sundance Garden Center & Landscaping
01.2019 - 03.2020
Colorado
RMC
11.2016 - 01.2018
Landscape Supervisor
ParkWest Landscape Companies
01.2013 - 01.2015
Landscape Account Manager
Valley Crest Landscape Companies
01.2009 - 01.2013
Landscape Designer / Manager
Pacific Outdoor Living
01.2006 - 01.2008
Customer Representative & Landscape Designer
Armstrong Garden Centers
04.2005 - 06.2006
A.S - Ornamental Horticulture
Mount San Antonio College
A.S - Park & Sports Turf Management
Mount San Antonio College