Shyrief Ransom

• Reduced dish breakage by carefully handling delicate items during washing process.
• Contributed to positive team environment through effective communication and collaboration with kitchen staff members.
• Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or heavy items used often by kitchen staff.
• Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
• Washed dishes and assisted in bussing tables.
• Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
• Followed supervisor instructions to complete tasks on time.
• Stored dishes, utensils and kitchen equipment in proper locations.

I was our highest customer facing role and had a plethora of personal positive review marks when we received survey feedback grades on our store performance my name was one of few mentioned aptly.

• Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
• Operated register to process payments and collect cash payment for order totals.
• Increased overall efficiency by promptly restocking supplies as required during shifts.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
• Became familiar with products to answer questions and make suggestions.
• Cleared trays and removed trash from tables before sanitizing surfaces.
• Greeted customers at drive-thru and took food orders.
• Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
• Recorded orders by answering customer questions and entering requests in system.
• Brewed coffee and tea and changed out drink station syrups.
• Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Checked and restocked utensils and condiments in appropriate locations for guests.
• Completed milkshakes and ice cream desserts for customers.
• Maintained clean and organized workspace, ensuring positive environment for both staff and customers.
• Documented customer orders and conveyed special requests to kitchen staff.
• Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
• Resolved customer complaints quickly and professionally, ensuring repeat patronage.
• Contributed to achievement of company targets through consistent delivery of high-quality service.
• Improved customer satisfaction by consistently providing friendly and efficient service.
• Worked well with teammates and accepted coaching from management team.