Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shysmika Johnson

Oklahoma City,OK

Summary

Organized and attentive Intake Receptionist known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in patient registration, data entry accuracy, and managing confidential information. Excel in communication, problem-solving, and time management which ensure smooth operation of front desk activities and enhance patient satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Lead

City Care night shelter
Oklahoma City, OK
06.2021 - Current
  • Provided support to junior staff during peak periods of workloads.
  • Collaborated with management team to implement new work procedures or policies.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.

Intake Receptionist

Oklahoma County social services
Oklahoma City, OK
08.2017 - 10.2024
  • Greeted visitors and directed them to the appropriate staff member.
  • Provided administrative support for the intake department, such as filing, photocopying and data entry.
  • Answered incoming calls in a professional manner and transferred them to the relevant personnel.

CNA

Complete Homecare
Oklahoma City, OK
06.2017 - 07.2018
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Assisted patients in ambulation and transfers using proper body mechanics.

Education

High School Diploma -

Emerson High School
Oklahoma City, OK
05-2008

Skills

  • Schedule management

Timeline

Lead

City Care night shelter
06.2021 - Current

Intake Receptionist

Oklahoma County social services
08.2017 - 10.2024

CNA

Complete Homecare
06.2017 - 07.2018

High School Diploma -

Emerson High School
Shysmika Johnson