Sia Patel

• Here at the hair salon, I’ve used many of my teamwork and customer service skills by answering phones and interacting/greeting with all the new customers and clients that come in.
• My duties and tasks are to wash and fold the laundry (hair towels and robes), greet customers when they come in, keep the building as neat and presentable at all times, lend a hand to the hairdressers when requested, and take reservations.
• Scheduled, coordinated and confirmed appointments and appointments.

• Demonstrated strong multitasking skills while answering phones and assisting customers and servers.
• Assisted with carrying food, bussed tables efficiently, and completed side work until restaurant ended service early July of 2024.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

• Seated guests and initiated beverage service, monitored reservation system, welcomed patrons, processed take-out orders, assisted with clearing tables, until restaurant ended service.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Carried out a diverse range of duties and executed multiple positions at Lefty's Pizza such as:

• Served customers by taking phone and counter orders, creating custom ice cream desserts and milkshakes; also responsible for preparing salads, serving guests at tables while maintaining cleanliness in the dining area. Additionally assisted with pizza cutting, managing opening/closing of the establishment, as well as packaging to-go orders. Developed various skills through consistent four-day work commitment.