Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
NARVolunteer (POCC)Work Type
Part TimeLocation Preference
On-SiteLocation: Dayton, MinnesotaChamplin, MNCoon Rapids, MNAnoka, MNRogers, MN
Open to relocation: Yes
Open To Work
Siana Xiong
Dayton
Work Preference
Summary
I am a highly motivated employee and student with a desire to take on new challenges. With a strong work ethic, adaptability, and exceptional interpersonal skills, I am adept at working effectively and quickly mastering new skills. As a team player, offering help and working together are my biggest strengths.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
NAR
Guardian Angels Care Center
Elk River
08.2025 - Current
- Promoted high resident and family satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded resident satisfaction by finding creative solutions to problems.
- Approached residents and families and engaged in conversation through the use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Executed daily duties with precision to ensure smooth operations.
- Maintained updated knowledge through continuing education.
Volunteer (POCC)
Allina Mercy Hospital
Coon Rapids
11.2023 - 07.2025
- Facilitated onboarding of new volunteers by providing thorough training and support.
- Delivered attentive, personalized service to enhance customer experience during face-to-face interactions.
- Resolved customer inquiries and addressed requests to boost overall satisfaction.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted CNAs and nurses to improve patient care.
Education
High School Diploma -
Champlin Park High School
Champlin, MN06-2025
Skills
- Customer service
- Problem resolution
- Team collaboration
- Effective communication
- Time management
- Conflict resolution
- Multitasking Abilities
- First Aid/CPR/BLS/AED
- Interpersonal communication
- Patient support
- Training & Development
- Task prioritization
Languages
English
Full Professional
Hmong
Native/ Bilingual
Certification
Nurse Aide Certificate, The State of Minnesota Nurse Aide Registry, 2024
Timeline
NAR
Guardian Angels Care Center
08.2025 - Current
Volunteer (POCC)
Allina Mercy Hospital
11.2023 - 07.2025
High School Diploma -
Champlin Park High School