Siani Delossantos
Sugar Hill,GA
Summary
Proven team player with a track record of enhancing customer experience. Adept at order processing and loss prevention. Excelled in customer service by effectively addressing inquiries, signifying a commitment to positive engagement and satisfaction. Displays exceptional time management and organizational acumen in fast-paced environments.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Cashier/Server
Island fin poke
Buford, Georgia
09.2024 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Ensured appropriate supplies were stocked for emergency preparedness scenarios.
- Organized food storage to ensure maximum shelf life of items.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
CASHIER
Transforming you inc
Atlanta
04.2022 - 08.2023
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Provided excellent customer service by greeting customers and offering assistance
- Helped restock shelves when necessary to maintain an organized display area
- Developed strong customer service skills by providing efficient and accurate service
- Handled customer complaints and inquiries in a courteous and efficient manner
- Assisted with training and mentoring new team members.
RETAIL SALES ASSOCIATE
Kohls
Duluth
04.2023 - 07.2023
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude
- Greeted customers and engaged in conversation to assess needs
- Provided friendly and knowledgeable assistance to customers on the sales floor
- Developed strong interpersonal skills to effectively communicate with customers and coworkers
- Maintained cleanliness of work areas throughout shift according to company standards
- Demonstrated excellent organizational skills while stocking shelves and arranging displays.
Education
HIGH SCHOOL DIPLOMA -
North Gwinnett High School
05.2024
Skills
- Customer Service
- Order Processing
- Money Handling
- Display Setup
- Time Management
- Customer Needs Assessment
- Flexible Schedule
- Teamwork and Collaboration
- Loss Prevention
- Customer Assistance
- Cash Register Operation
Volunteer Experience
CASHIER, Atlanta, GA, Transforming you inc, 04/2022 - 08/2023, Operated cash register and accurately processed payments, returns, and exchanges., Maintained cleanliness of the checkout area by cleaning counters, shelves and windows., Provided excellent customer service by greeting customers and offering assistance., Helped restock shelves when necessary to maintain an organized display area., Developed strong customer service skills by providing efficient and accurate service., Handled customer complaints and inquiries in a courteous and efficient manner., Assisted with training and mentoring new team members.
Timeline
Cashier/Server
Island fin poke
09.2024 - 10.2024
RETAIL SALES ASSOCIATE
Kohls
04.2023 - 07.2023
CASHIER
Transforming you inc
04.2022 - 08.2023
HIGH SCHOOL DIPLOMA -
North Gwinnett High School