Sianna Contreras
West Babylon,NY
Summary
Dependable professional with a proven track record, excelling in customer engagement and teamwork. Known for maintaining a professional appearance while efficiently managing high-pressure situations. Skilled in cash handling and delivering customer service, ensuring a positive experience for all. Flexible and responsible, committed to meeting needs. Offering strong skills and genuine interest in customer service. Ability to quickly learn and adapt to processes and procedures necessary for role. Ready to use and develop communication and customer service skills in any role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ice Cream Server
Ralphs Italian Ices
09.2023 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Cashier
ShopRite
04.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Nursing
James Madison University
Harrisonburg, VA05-2028
High School Diploma -
West Babylon Senior High School
West Babylon06-2024
Nurse Aide Certificate - (CNA)
Lewis Wilson Technological Center
East Farmingdale, NY06-2023
Skills
- Customer engagement
- Teamwork
- Patience and empathy
- Customer service
- Excellent communication
- Professional appearance
- Working under pressure
- Dependable and responsible
- Flexible schedule
Certification
- Nurses Aide Training - (2022-2023)
- Certified Nurses Aide, New York State Department of Health - (6/15/2023)
Languages
Spanish
Native or Bilingual
Timeline
Ice Cream Server
Ralphs Italian Ices
09.2023 - Current
Cashier
ShopRite
04.2021 - 10.2021
Bachelor of Science - Nursing
James Madison University
High School Diploma -
West Babylon Senior High School
Nurse Aide Certificate - (CNA)
Lewis Wilson Technological Center
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