Summary
Overview
Work History
Education
Skills
Timeline
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Siara Ursino

New Port Richey,FL

Summary

Driven Assistant Manager at Badfins Food and Brew, I leveraged skills in Operations Management and Customer Relations to enhance service accuracy and resolve complaints, boosting customer satisfaction. Expert in Staff Training and Development, I played a key role in team motivation and retention, significantly contributing to business growth and staff performance.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Badfins Food And Brew
03.2024 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Lead Server/Trainer

Ari Sushi Celebration
08.2019 - 02.2024
  • Increased staff retention through effective communication and fostering a positive work environment.
  • Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Collaborated with management to identify areas of improvement in service standards, implementing necessary changes.

Household Nanny

Grayson Cash And Cindy Gleit
02.2018 - 09.2020
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Education

Bachelor of Arts - Prelaw Studies

University of Central Florida
Orlando, Florida

Associate of Arts - General Studies

Valencia College
Orlando, Florida
08.2019

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Staff Training and Development
  • Workload Management
  • Operations Management
  • Customer rapport
  • Staff Development

Timeline

Assistant Manager

Badfins Food And Brew
03.2024 - Current

Lead Server/Trainer

Ari Sushi Celebration
08.2019 - 02.2024

Household Nanny

Grayson Cash And Cindy Gleit
02.2018 - 09.2020

Bachelor of Arts - Prelaw Studies

University of Central Florida

Associate of Arts - General Studies

Valencia College

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Siara Ursino