Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Siatta Davis

Buffalo,NY

Summary

Dutiful Dispatch Supervisor proudly offering over 10 years' experience coordinating logistics activity and monitoring road performance. Polished professional known for analyzing situations and finding the appropriate solutions to problems. Offering exemplary team player, leadership and critical thinking talents. Dedicated leadership with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Dispatch Supervisor

First Student Transportation
Buffalo, NY
08.2021 - Current
  • Ensured that daily dispatch operations ran smoothly and efficiently.
  • Scheduled, assigned, and monitored the work of dispatchers.
  • Resolved customer complaints in a timely and professional manner.
  • Tracked and reported on dispatcher performance metrics.
  • Monitored incoming calls to ensure they were handled promptly and correctly.
  • Maintained accurate records of dispatched vehicles, drivers, routes.

Transportation Router

Cedar bus
Buffalo, NY
08.2000 - 10.2021
  • Developed and implemented transportation routing plans to optimize delivery schedules.
  • Provided customer service to passengers by answering questions and offering assistance.
  • Maintained logs of daily routes and completed paperwork for each trip.
  • Drove bus along assigned route, ensuring adherence to all traffic laws.
  • Monitored passenger behavior and reported any incidents or violations to supervisor.
  • Completed end-of-shift reports detailing total fares collected, number of passengers transported, and other pertinent information.
  • Responded promptly to emergency situations such as medical emergencies or accidents involving the bus.

CDL Examiner

Cedar Bus
Buffalo, NY
08.2000 - 10.2021
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Assistant Store Manager

Rent A Center Warehouse & Retail Store
Buffalo, NY
06.2004 - 08.2011
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Education

GED -

South Park High School
Buffalo, NY
10-1998

Psychobiology

Monroe Community College
Rochester, NY

Skills

  • Logistics activities and coordination
  • Employee Training
  • Transportation Coordination
  • Mentoring and training
  • Route Planning
  • Scheduling expertise
  • Positive communication skills
  • Geographical knowledge
  • Adjusting routes

Certification

19-A Examiner

First Aid & CPR

CDL Class B School Bus Indorsement

Timeline

Dispatch Supervisor

First Student Transportation
08.2021 - Current

Assistant Store Manager

Rent A Center Warehouse & Retail Store
06.2004 - 08.2011

Transportation Router

Cedar bus
08.2000 - 10.2021

CDL Examiner

Cedar Bus
08.2000 - 10.2021

GED -

South Park High School

Psychobiology

Monroe Community College

Similar Profiles

CREATE PROFILE
Siatta Davis