Talented Intelligence Analyst with excellent attention to detail and systematic approach. Bringing 10+ years of experience with the United States Army and US. banking industry. Specializing in Military intelligence and Treasury Management.
Overview
12
12
years of professional experience
1
1
Certification
6
6
Languages
Work History
Military Intelligence Officer
United States Army
03.2019 - Current
Analyzed and collected various forms of data.
Advised senior military members and commanders based on intelligence findings.
Performed interviews and interrogations of suspected terrorists and prisoners.
Nuclear Biological Chemical Weapons Specialist
US Army
06.2018 - Current
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Trained in conflict resolution among subordinates, equals and superiors.
Advised company commander
Treasury Management Specialist
Wells Fargo Bank, N.A.
03.2018 - Current
.Implemented strategies to improve organizational financial performance
Analyzed financial data to identify trends, risks and opportunities.
Supported financial director with special projects and additional job duties.
Small Business Consultant/Banker Coach
Wells Fargo Bank, N.A.
03.2017 - 03.2018
Analyzed data to identify root causes of problems and recommend corrective actions.
Provided technical support for troubleshooting analytics and reporting issues.
Implemented business intelligence solutions to increase operational efficiency.
Banker
Wells Fargo Bank, N.A.
03.2015 - 03.2017
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Educated customers on features and benefits of banking products and services..
Provided advice on different bank products and financial options.
Developed and implemented strategies to reduce risk and increase profitability.
Senior Technical Support Representative
Best Buy, Geek Squad
03.2014 - 03.2015
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Installed and configured operating systems and applications.
Diagnosed and troubleshot hardware, software and network issues.
Researched and identified solutions to technical problems.
Manager (French Team)
RCI Vacation Exchange
03.2014 - 03.2015
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Customer Service Executive
United Airlines/ Aviation
03.2013 - 03.2014
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer inquiries and suggestions courteously and professionally.
Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
Supervisor of Distribution Operations
Lycamobile
03.2012 - 03.2013
Negotiated contracts with suppliers and customers to provide best cost and delivery terms.
Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
Developed and managed operating budget, meeting department goals.
Increased client retention by providing superior customer service.
Education
MBA - Human Resources Management
Columbia Southern University
Orange Beach, AL
10.2022
MBA - Business Administration
Columbia Southern University
Orange Beach, AL
10.2022
Skills
Interrogations
Data Security
Counterterrorism
Data Analysis
Financial Analysis
Threat Detection
National Security Understanding
Strategy Development
Business Relationship Management
Business Intelligence Gathering
Business Development
Human Resources
Customer Relationship Development
Business Development Expertise
Certification
United States Military intelligence Training
United States Military Nuclear Specialist Training (Missouri)
Military airborne Training
Military Language interpretation courses (French / Canadian French)
Laguardia Airport Security Training
Undergraduate Criminal Justice (Ashworth College)
Graduate Criminal Justice (Ashworth College)
Financial Crimes for CB and CIB
Anti- Bribery and Corruption
Managing Financial Crimes Risk for the Enterprise
Financial Crimes Awareness
US Bank Holding Company Act and National Bank Act
Commercial card banking
Business banking
Wells Fargo Bank Treasury Management training
Hazmat
Information technology
Information Security
Customer Service
Marketing - Management
Human Resource Management
CBC - Certified Business Consultant
CBAP - Certified Business Analysis Professional
Banker Coach
Heath Care specialist
RCI training
Managing Risk
Accomplishments
National Defense Service Medals
Army Service Ribbon (ASR)
Utah National Guard Emergency Service Ribbon- Military Medals
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army