Summary
Work History
Education
Skills
Timeline
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Sicealia Reid-Griffin

Harrisburg,NC

Summary

Results-focused customer service associate who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in maintaining safety in the workplace.

Work History

Customer Service Associate

Food Lion
2023.08 - 2023.11
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Customer Service Associate

Panera Bread
2022.11 - 2023.04
  • Enhanced meal quality by maintaining a clean and organized work environment, diligently following sanitary guidelines.
  • Streamlined kitchen operations by efficiently prepping ingredients, ensuring their availability for cooking processes.
  • Provided sales and customer service assistance to walk-in traffic

Cashier

Bojangles
2022.05 - 2022.08
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Education

In Progress - Nursing

Winston Salem State University
Winston-Salem, NC
2024.08 - Current

High School Diploma -

Hickory Ridge High School
06.2023

Skills

  • Guest Services
  • Product Merchandising
  • Payment Collection
  • Customer Service
  • Data Entry Proficiency
  • Professional Appearance
  • Cash Handling Expertise
  • Building Rapport
  • Customer Assistance
  • Payment Processing
  • Returns Processing

Timeline

In Progress - Nursing

Winston Salem State University
2024.08 - Current

Customer Service Associate

Food Lion
2023.08 - 2023.11

Customer Service Associate

Panera Bread
2022.11 - 2023.04

Cashier

Bojangles
2022.05 - 2022.08

High School Diploma -

Hickory Ridge High School

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Sicealia Reid-Griffin