- Getting involved in local advocacy groups to promote positive change in the community
Siddhi Pai
Austin,Texas
Summary
Seasoned banking professional with 12 years of expertise in retail and business banking. Proven success in team leadership and driving sales growth as a Senior Personal Banker in the U.S. for 6 years. Skilled in managing business lending portfolios, fostering client relationships, maintaining regulatory compliance, and enhancing branch performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Personal Banker
Comerica Bank
06.2018 - Current
- Demonstrated success in growing the retail deposits of the banking center and overachieving the banking center's retail deposit goals
- Demonstrated success in proactive acquisition of new personal and business relationships and effective onboarding process by educating customers about convenient ways of banking, example: Online banking, mobile deposits, mobile wallet
- Demonstrated success in deepening portfolio client's deposits and retention of our portfolio clients
- Demonstrated success in helping the customers with debt consolidation by recommending products like Home Equity Lines and credit cards
- Demonstrated success in helping the small business owners achieve their business goals by successfully partnering with our business and treasury management partners
- Helped the High-net-worth clients achieve their financial goals by partnering with our financial consultants
- Recognized for getting 'all 10S' consistently on survey from bank's customers
- Good interpersonal skills and ability to handle conflict resolution, with customers and coworkers in a professional manner
- Value customer centricity, high morality
- Member of Diversity Group- South Asian Indian Community in Comerica and also part of South Asian networking group
- Passed all the internal and MORA audits with 'outstanding rating' since 2018
- Vault teller and responsible for ordering and managing Cash for the banking center, ensuring the cash limits are maintained, servicing of the Teller Automated machines and ATMs
- Received recognition from district leader and above management for effective due diligence and following the banking procedures effectively in stopping fraud during check transactions and new account opening
- Sound banking knowledge on banking policies and procedures example CRA, Bank Secrecy Act, FDIC insurance etc
- Responsible for doing routine transactions of the customers-transfers, loan payments, wires and all the branch opening and end of the day activities
- Responsible for coaching all the new hires with the banking policies and procedures and supervising all the operations tasks are done for the day- e.g.: examining signature cards, wires due diligence, Marketing and Regulatory posters are displayed in correct areas, all the negotiable instruments logs, safe box agreements are filled properly, following proper record retention for all the customer documents
Financial Advisor Relationship Manager
YES Bank
02.2014 - 08.2015
- Handled High Net worth clients of the branch from procuring to nurturing their portfolios
- Imparted Financial Advisory to the clients as per their risk profile through various Equity & Debt investment instruments like mutual funds, insurance, Bonds, Bank Fixed deposits
- Facilitated Trade Finance services for clients which included extending Forward contract against foreign currency deposits, Remittances shipment & post shipment Credit for exporters, Bank Guarantees
- Responsible for sales of Retail Asset Products like Home Loans, Auto Loan, Loan Against Property
- Responsible for sales of Loan against securities like Overdraft against Shares, Mutual Funds, Life Insurance policies & Bank Fixed Deposits
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Assistant Manager
Industrial Development Bank of India (IDBI)
06.2008 - 02.2014
- Was responsible for new business generation & servicing the existing High Net-worth clients of the bank
- Handled branch operations like Demat Transactions, Tax payments, Cheque clearance, Safe Box management, Fixed Deposit related transactions, Trade Finance & Foreign Exchange Transactions, Overdraft facilities & Loan disbursements
- Handled Non-Resident Indian (NRI) desk which included products like portfolio Investment Schemes, NRI loans & Foreign currency deposits
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Masters in Management Studies - Marketing
University of Mumbai
01.2008
Bachelor of Sciences - Life Sciences
University of Mumbai
01.2005
Skills
- Branch Management Expertise
- Small Business Banking and Lending
- Strategic Sales Development
- Residential Mortgage Expertise
- Risk Mitigation Strategies
- Coaching Expertise
- Client Relationship Management
Certification
- Certified-NMLS
- Notary
Accomplishments
- Recognized for bringing over One million dollars through the South Asian Diversity Initiative which positioned our banking center to be at 110% of our deposits goal., 11/01/23
- Recognized as Banker of the month for maximum PS01 acceptance on Credit cards., 09/01/23
- Recognized by the Retail Banking leadership for exceeding our investment goal by successfully referring a million dollars investment to our Wealth Banking., 01/01/19
- Recognized for successful Referral to Commercial Banking Partner through successful networking with Center of Influences within the Indian community., 01/01/21
- Recognized for successful Referral to Small Business Banking Partner., 11/01/23
Affiliations
- Round Rock Networking
- South Asian Networking
Interests
Timeline
Senior Personal Banker
Comerica Bank
06.2018 - Current
Financial Advisor Relationship Manager
YES Bank
02.2014 - 08.2015
Assistant Manager
Industrial Development Bank of India (IDBI)
06.2008 - 02.2014
Bachelor of Sciences - Life Sciences
University of Mumbai
- Certified-NMLS
- Notary
Masters in Management Studies - Marketing
University of Mumbai
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