Summary

Overview

Work History

Education

Skills

Languages

Timeline

Sidina Emine

Bridgeview ,IL

Summary

Dynamic barista with exceptional customer service skills and coffee expertise , Recognized for fostering a welcoming atmosphere and training new employees. Adept at resolving customer complaints swiftly, enhancing satisfaction and loyalty. A dedicated team player who thrives in fast-paced environments while maintaining attention to detail and promoting upselling opportunities.

Overview

1

1

year of professional experience

Work History

Barista

Owners

03.2024 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
Followed exact recipes for mixing and preparing beverage and food items.

Education

Bachelor Of Science - Biology

Arafat

Mauritania

06.2018

Skills

Attention to detail
Team player
Active listener

Exceptional customer service
Coffee expertise
Presentation

Languages

Arabic

Full Professional

French

Full Professional

Turkish

Limited Working

Timeline

Barista

Owners

03.2024 - Current

Bachelor Of Science - Biology

Arafat