Sidnee Norwood
Charlotte,NC
Summary
To utilize my customer service skills, work experience, wisdom and knowledge and continue pursuing a career in health and wellness.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Personal Trainer/Nutritionist
Genestee Health and Wellness
Charlotte, NC
01.2009 - Current
- Create and administer exercise routine programs and joint mobilization, for my clients
- Conduct home visits, personalized workout programs and functional routines for clients who stayed at home
- Advise clients in taking vitamins, minerals and supplements for their body
- Write daily progress notes in client record, and communicate with them on a weekly basis, update personal record and track their accomplishments.
Driver/Customer Service Rep
GSI
Charlotte, NC
01.2004 - 01.2009
- Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction, CDL-A certified and responsible for all areas of logistics.
Driver/Customer Service
Pro Drivers
Charlotte, NC
01.1999 - 01.2004
- CDL-A certified
- Responsible for assuring all loads are picked up and delivered by their scheduled time
- Drive tractor-trailer combination, applying knowledge of commercial driving regulations, to transport and deliver products all over the country in a safe manner
- Maintain an excellent attitude with customer at all times.
Education
Bachelor of Applied Science - Health And Wellness
Kaplan University
Davenport, IA03-2013
A.A. in Business Administration -
Kaplan University
12.2011
Business Management -
Garinger High School
12.1988
Skills
- Excellent in dealing with high rated and difficult customer
- Very professional with dealing with client or my co-workers
- Always well groomed and very well mannered, Positive disposition
- Excellent work ethic and the ability to resolve any work and complaint issue
- Adapt to sudden change in any work or life circumstance
- Ability to smile while dealing with difficult customer
References
Provided upon request
Certification
- Health Coach
- Nutritionist
- Personal Trainer
Timeline
Personal Trainer/Nutritionist
Genestee Health and Wellness
01.2009 - Current
Driver/Customer Service Rep
GSI
01.2004 - 01.2009
Driver/Customer Service
Pro Drivers
01.1999 - 01.2004
Bachelor of Applied Science - Health And Wellness
Kaplan University
A.A. in Business Administration -
Kaplan University
Business Management -
Garinger High School
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