Sidney Corns-Martinez
Madison,NC
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Anders & Barrow, CPAs, PC
Oak Ridge, NC
08.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Temp Customer Service Representative
Rick Kepler State Farm
Greensboro, NC
05.2022 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Records Office Student Worker
Rockingham Community College
Wentworth, NC
12.2017 - 05.2020
- Collaborated with team members on projects to maintain an organized and efficient office environment.
- Ensured compliance with privacy regulations by strictly adhering to confidentiality protocols when handling sensitive student information.
- Assisted in the transition from paper-based systems to electronic ones, scanning documents into digital formats without losing critical information.
Education
Associate of Applied Science - Business Administration
Rockingham Community College
Wentworth, NC05.2020
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Customer and client relations
- Microsoft Outlook
- Microsoft Excel
Additional Information
Professional References
Tara Claybrook
Member Services Manager
SECU
336-949-3563
Brianna Cardwell
Finance Director
Town of Mayodan
336-430-7611
Danielle Mitchell
Client Relationship Consultant
US Bank
336-552-1098
Timeline
Administrative Assistant
Anders & Barrow, CPAs, PC
08.2022 - Current
Temp Customer Service Representative
Rick Kepler State Farm
05.2022 - 06.2022
Records Office Student Worker
Rockingham Community College
12.2017 - 05.2020
Associate of Applied Science - Business Administration
Rockingham Community College