Dynamic Teppanyaki Chef and Dual Rate Table Games Dealer with a proven track record at Benihana and Monarch Casino Resort Spa. Excelled in high-pressure environments, showcasing quick learning and efficient communication. Achieved seamless operations through meticulous preparation and team coordination, enhancing customer satisfaction and operational efficiency. Demonstrates due diligence and a positive attitude, contributing to significant improvements in service delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dual Rate Table Games Dealer
Monarch Casino Resort Spa
Black Hawk, CO
07.2019 - 09.2024
As a dealer I:
Dealt all games quickly, according to house rules and state law.
Maintained a friendly and welcoming attitude for all guests.
Communicated with my floor supervisors about all aspects of gameplay.
Paid all winning bets quickly and accurately.
Took losing bets politely and quickly.
Kept a trained eye out for advantage players.
Maintained a clean and balanced rack.
As a supervisor I:
Monitored all games to ensure that all state, federal, and house rules are adhered to.
Maintained a friendly atmosphere by helping the guests and dealers have what they need.
Replaced cards and fix mistakes in any game, such as dealer errors or shuffler malfunctions.
Kept an accurate record of high-action/suspicious play while also relaying all important information to surveillance.
Ensured that the dealers stay organized while helping to maintain a structural roadmap.
Opened and closed tables with speed and paperwork accuracy.
Maintained a high degree of confidentiality.
Teppanyaki Chef
Benihana (and others)
Denver, CO
01.2013 - 12.2024
Open the restaurant with other staff, and begin preparation in anticipation of the day's reservations.
Prep would include sauces, soups, dressings, butters, steaks, chicken, noodles, seafood, etc.
Work in cooperation with the sushi chef and wait staff, attending to the customers' needs as quickly and efficiently as possible.
Cook complicated meals simultaneously and perform sometimes dangerous tricks in front of customers, with a large focus on speed and entertainment.
Work with other chefs throughout the day, ensuring the restaurant performs as expected.
Kept a strong line of communication with the owner or G.M.
I ordered the food supply and other needed restaurant equipment for the next week.
Put away food orders, and put together new equipment.
Wrote menu items in accordance with the head chef's expectations.
Closed, cleaned, and maintained the entire restaurant to a high standard.
Education
High School Diploma -
Grafton High School
Yorktown, VA
06-2010
Skills
Performs due diligence
Efficient communicator
Dependable and responsible
Fast paced preferred
Quick learner
Positive attitude
Knowledgeable experience
Company Man
Certification
Colorado Division of Gaming Support Badge
Timeline
Dual Rate Table Games Dealer
Monarch Casino Resort Spa
07.2019 - 09.2024
Teppanyaki Chef
Benihana (and others)
01.2013 - 12.2024
Colorado Division of Gaming Support Badge
High School Diploma -
Grafton High School
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