Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sidney Frank

Commerce City,CO

Summary

Dynamic Teppanyaki Chef and Dual Rate Table Games Dealer with a proven track record at Benihana and Monarch Casino Resort Spa. Excelled in high-pressure environments, showcasing quick learning and efficient communication. Achieved seamless operations through meticulous preparation and team coordination, enhancing customer satisfaction and operational efficiency. Demonstrates due diligence and a positive attitude, contributing to significant improvements in service delivery.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Dual Rate Table Games Dealer

Monarch Casino Resort Spa
Black Hawk, CO
07.2019 - 09.2024

As a dealer I:

  • Dealt all games quickly, according to house rules and state law.
  • Maintained a friendly and welcoming attitude for all guests.
  • Communicated with my floor supervisors about all aspects of gameplay.
  • Paid all winning bets quickly and accurately.
  • Took losing bets politely and quickly.
  • Kept a trained eye out for advantage players.
  • Maintained a clean and balanced rack.

As a supervisor I:

  • Monitored all games to ensure that all state, federal, and house rules are adhered to.
  • Maintained a friendly atmosphere by helping the guests and dealers have what they need.
  • Replaced cards and fix mistakes in any game, such as dealer errors or shuffler malfunctions.
  • Kept an accurate record of high-action/suspicious play while also relaying all important information to surveillance.
  • Ensured that the dealers stay organized while helping to maintain a structural roadmap.
  • Opened and closed tables with speed and paperwork accuracy.
  • Maintained a high degree of confidentiality.

Teppanyaki Chef

Benihana (and others)
Denver, CO
01.2013 - 12.2024
  • Open the restaurant with other staff, and begin preparation in anticipation of the day's reservations.
  • Prep would include sauces, soups, dressings, butters, steaks, chicken, noodles, seafood, etc.
  • Work in cooperation with the sushi chef and wait staff, attending to the customers' needs as quickly and efficiently as possible.
  • Cook complicated meals simultaneously and perform sometimes dangerous tricks in front of customers, with a large focus on speed and entertainment.
  • Work with other chefs throughout the day, ensuring the restaurant performs as expected.
  • Kept a strong line of communication with the owner or G.M.
  • I ordered the food supply and other needed restaurant equipment for the next week.
  • Put away food orders, and put together new equipment.
  • Wrote menu items in accordance with the head chef's expectations.
  • Closed, cleaned, and maintained the entire restaurant to a high standard.

Education

High School Diploma -

Grafton High School
Yorktown, VA
06-2010

Skills

  • Performs due diligence
  • Efficient communicator
  • Dependable and responsible
  • Fast paced preferred
  • Quick learner
  • Positive attitude
  • Knowledgeable experience
  • Company Man

Certification

  • Colorado Division of Gaming Support Badge

Timeline

Dual Rate Table Games Dealer

Monarch Casino Resort Spa
07.2019 - 09.2024

Teppanyaki Chef

Benihana (and others)
01.2013 - 12.2024
  • Colorado Division of Gaming Support Badge

High School Diploma -

Grafton High School
Sidney Frank