Ashlee "Jaide" Lewis
Denver,CO
Summary
Friendly Cocktail Waitress offering almost 8 years of superior performance in related roles. Strong knowledge of service industry best practices and bar operations. Energetic and industrious with demonstrated success in building patron rapport to cultivate loyalty and drive sales.
Overview
9
9
years of professional experience
Work History
Bartender/Cocktail Waitress
Monarch Casino & Resort
Black Hawk, CO
08.2022 - 10.2023
- Mixed and served both alcoholic and non-alcoholic drinks for guests by following standard recipes and procedures.
- Responsible for rotating to different sections on the casino floor every hour while also taking care of bar guests
- Checked identification of guests to verify their age and also insured that guests were actively gambling on the casino floor
- Kept excellent record of the location and drink orders of multiple guests and delivered all drinks in a timely manner
- Followed casino alcohol awareness procedures by insuring that all guests had a maximum of 2 drinks per hour and handled intoxicated guests by cutting them off and alerting security
Server/Bartender
Lodos Bar & Grill Westminster
Westminster, CO
07.2021 - 08.2022
- Fully trained on bar including opening and closing procedures.
- Responsible for managing large sections and parties while providing excellent customer service.
- Greeted and sat guests in the absence of a hostess while also managing my section
- Provided assistance to other servers and bartenders during busy, short staffed shifts
- Excellent knowledge of drink and food menus which contributed to higher sales per ticket
Cocktail Waitress
Platinum 84 Gentleman's Club
Denver, CO
11.2015 - 10.2019
- Ran the floor as head waitress to assist managers during busy weekend shifts
- Delegated to train new hires on how to effectively sell and maintain cleanliness
- Catered to the needs of bottle service clientele while maintaining multiple sections of the club
- Promoted club events and specials nightly/weekly and established and maintained relationships with guests to promote return visits
- Adapted quickly to a high stress and unpredictable environment
Server
Tilted Kilt Pub & Eatery
Greeley, CO
03.2015 - 02.2016
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Worked my way up from hostess and changed the way hostesses were trained by incorporating busing and food running into the position.
- Supervised orders from start to finish to ensure accuracy and that special needs were met for specific food allergies and preference.
Education
High School Diploma -
Mountain Range High School
Westminster, CO05.2011
Some College (No Degree) -
Colorado State University
Fort Collins, COSkills
- TIPS Certified until 2025
- Anticipator of guest needs
- Team player
- Efficient service
- Bartending proficiency
- Accurate cash handling
Timeline
Bartender/Cocktail Waitress
Monarch Casino & Resort
08.2022 - 10.2023
Server/Bartender
Lodos Bar & Grill Westminster
07.2021 - 08.2022
Cocktail Waitress
Platinum 84 Gentleman's Club
11.2015 - 10.2019
Server
Tilted Kilt Pub & Eatery
03.2015 - 02.2016
High School Diploma -
Mountain Range High School
Some College (No Degree) -
Colorado State University
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