Jazmin Dokes
Steubenville,Oh
Summary
Compassionate and motivated nursing student currently pursuing an Associate Degree in Nursing with expected graduation in May 2026. Strong foundation in patient-centered care, communication, and teamwork developed through diverse professional experiences. Demonstrates excellent critical thinking, adaptability, and the ability to perform effectively in fast-paced environments. Committed to providing safe, high-quality care and continuously expanding clinical knowledge and skills.
Overview
10
10
years of professional experience
Work History
Bartender/Cocktail Waitress
Rivers Casino
Pittsburgh, PA
12.2022 - Current
- Responsible for providing beverage service to all customers, with prompt and courteous service. I am cross trained as a bartender and a cocktail waitress.
- As a cocktail waitress I am responsible for taking orders, collecting money, and delivering drinks to the customer. Maintaining a clean work area and helping guests on the floor.
- As a bartender I am responsible for making sure the drinks are made properly, accept payment and give the proper change, I am trained to use a POS system to ring in and cash out orders. I am responsible for maintaining a drawer during my shift and make deposits at the end of my shift. I am also responsible for maintaining a clean work area during and after my shift.
Instacart
Steubenville, Ohio
05.2019 - Current
- Responsible for grocery shopping in the local area, using an app on my phone.
- Calling customers to replace or refund items not in stock, bag and deliver groceries to the client.
Amazon
04.2020 - 12.2022
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
- Build sustainable relationships of trust through open and interactive communication
- Resolve customer complaints via phone, email, chat
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges
- Utilize computer technology to handle high call volumes
- Remote
Server
Texas Roadhouse
Steubenville, Ohio
09.2019 - 01.2020
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmission to kitchen staff.
- Collect payments from customers.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems to ensure they are satisfied
- Explain menu item preparation, describe ingredients used and cooking method
Server
Olive Garden
Pittsburgh, Pennsylvania
09.2018 - 05.2019
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmission to kitchen staff.
- Collect payments from customers.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems to ensure they are satisfied
- Explain menu item preparation, describe ingredients used and cooking method
Server
Barley House
Akron, Ohio
06.2016 - 04.2018
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmission to kitchen staff.
- Collect payments from customers.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems to ensure they are satisfied
- Explain menu item preparation, describe ingredients used and cooking methods
Education
Associates Degree - Nursing
West Virginia Northern Community College
05.2026
Associate of Science -
Steubenville High School
Steubenville, OhioAssociates Degree - Early Childhood Education
Eastern Gateway Community College
06.2023
Cosmetology Program
Bella Capelli Academy
01.2019
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The University of Akron
Akron, Ohio05.2016
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Critical thinking
- Teamwork and collaboration
- Problem resolution
Timeline
Bartender/Cocktail Waitress
Rivers Casino
12.2022 - Current
Amazon
04.2020 - 12.2022
Server
Texas Roadhouse
09.2019 - 01.2020
Instacart
05.2019 - Current
Server
Olive Garden
09.2018 - 05.2019
Server
Barley House
06.2016 - 04.2018
Associates Degree - Early Childhood Education
Eastern Gateway Community College
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The University of Akron
Associates Degree - Nursing
West Virginia Northern Community College
Associate of Science -
Steubenville High School
Cosmetology Program
Bella Capelli Academy
Experience
- Additional experience: I was a part of a work study program in Akron, OH called America Reads Program. I assisted a second-grade classroom for 5 months. I was responsible for assisting the teacher in daily activities, assisting children who needed 1-1 or small group work with reading and math activities.
- Nanny Connection: I was a part time nanny in the Cleveland, Canton, and Akron area. I would accept jobs based on my availability. I would assist children with homework help, drive them to after school activities and general care while the parent was out of the household. The children in my care ranged from 6 months to 14 years old.