Summary
Work History
Education
Skills
Timeline
Waitress
Sidney Horseman

Sidney Horseman

Kaiser,MO

Summary

Dynamic leader with proven expertise in customer service and team leadership, honed across roles at McDonald’s and Clean Cut Lawn and Tree. Excelled in staff training, achieving significant enhancements in service delivery and operational efficiency. Skilled in time management and shift scheduling, consistently maximizing team performance and customer satisfaction.

Work History

Manager

McDonald’s
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Daytime Kitchen Supervisor

Hooters
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Monitored food preparation, production, and plating for quality control.
  • Reduced food waste through effective inventory management and menu planning.
  • Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.

Owner/Operator

Clean Cut Lawn and Tree
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

High School Diploma - General Studies

Pinnellis County High
Pinellas Park, FL
03.2005

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Shift scheduling

Timeline

Manager

McDonald’s

Daytime Kitchen Supervisor

Hooters

Owner/Operator

Clean Cut Lawn and Tree

High School Diploma - General Studies

Pinnellis County High

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Sidney Horseman