Sidney Johnson
Costa Mesa,CA
Summary
Detail-oriented mortgage and real estate operations professional with hands-on experience in residential loan processing and commercial property management. Proven ability to manage high-volume loan files, verify financial documentation, support compliance-driven workflows, and coordinate effectively with borrowers, lenders, legal teams, and third parties. Known for accuracy, efficiency, and proactive problem-solving in deadline-sensitive environments. Seeking a loan processing or mortgage operations role where strong documentation, compliance, and communication skills add immediate value.
Overview
7
7
years of professional experience
Work History
Junior Property Manager
Essex Realty Management, Inc.
01.2023 - Current
- Support senior property manager in overseeing 7 commercial properties and 300+ tenants, acting as a central liaison between ownership, tenants, legal counsel, and vendors to ensure compliance and timely issue resolution.
- Process, audit, and reconcile invoices, leases, and billing adjustments with a high level of accuracy; assist with lease terminations and tenant litigation, reinforcing strong documentation control and risk management skills.
- Conduct quarterly property inspections, coordinate vendor access, and maintain secure control of property entry, demonstrating attention to procedural compliance.
- Contribute to annual budgeting and monthly operating reports, supporting financial oversight, variance tracking, and cost control initiatives.
- Assist with sourcing and onboarding new vendors, evaluating service quality, pricing, and reliability.
Mortgage Loan Processor
Tom Brown Lending Inc.
09.2021 - 12.2022
- Processed a high volume of residential loan applications across VA, conventional, and reverse mortgage products while ensuring guideline adherence and documentation completeness.
- Managed borrower loan portfolios, tracked loan performance, and ensured timely payments and milestone completion.
- Reviewed income, asset, credit, and property documentation for accuracy and compliance, reducing processing errors and delays.
- Contributed to a 15% increase in loan approvals through efficient file management, proactive condition resolution, and strong communication with borrowers and third parties.
- Promoted to senior-level responsibilities within six months by independently training on lender guidelines, protocols, and mortgage processing best practices.
Junior Loan Processor
West One Capital Group
03.2019 - 09.2021
- Verified borrower information and supporting documentation to ensure accuracy and regulatory compliance, contributing to a 20% reduction in loan processing time.
- Communicated loan status updates to borrowers, escrow, title, and internal teams to maintain timelines and prevent bottlenecks.
- Assisted with assembling complete loan files, entering application data into mortgage software, resolving conditions, and recording funding information.
- Supported underwriters and senior processors by tracking conditions, following up on missing documentation, and maintaining organized digital and manual files.
Education
Bachelor of Arts - Mass Communication
Western Michigan University
Kalamazoo, MI12.2018
Skills
- Loan Processing & File Review
- Mortgage Guidelines (VA, Conventional, Reverse)
- Documentation Accuracy & Compliance Support
- Financial Verification & Billing Reconciliation
- Loan Origination & Mortgage Software
- Borrower, Lender & Third-Party Communication
Timeline
Junior Property Manager
Essex Realty Management, Inc.
01.2023 - Current
Mortgage Loan Processor
Tom Brown Lending Inc.
09.2021 - 12.2022
Junior Loan Processor
West One Capital Group
03.2019 - 09.2021
Bachelor of Arts - Mass Communication
Western Michigan University
ADDITIONAL STRENGTHS
- High-volume, deadline-driven work environments
- Strong written and verbal communication
- Detail-focused with compliance mindset
- Adaptable and quick to learn new systems and guidelines