Sidney Leal
Harlingen,TX
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Server/Cashier
Tejano Grill
06.2020 - 12.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Promptly resolved guest complaints daily to maintain complete customer satisfaction and workforce effectiveness.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Nursing
The University of Texas Rio Grande Valley
Brownsville, TX05.2027
High School Diploma -
South Texas ISD Medical Professions
Olmito05.2023
Skills
- Strong Communication (Bilingual in English & Spanish)
- Customer Needs Assessments
- Cash Register Operations
- Sales and Promotional Events
- Exceeding Customer Expectations
- Building Customer Loyalty
- Display Arrangements
- Teamwork
Accomplishments
- Item Promotion - Up-sold new menu items while motivating customers to continue to try the company's new inventory.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Cashier - Achieved highest number of new credit accounts opened within one-month period.
Timeline
Server/Cashier
Tejano Grill
06.2020 - 12.2023
Bachelor of Science - Nursing
The University of Texas Rio Grande Valley
High School Diploma -
South Texas ISD Medical Professions
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