Sidney McMahon
New Port Richey,FL
Summary
Motivated Waitress with a positive attitude and experience serving customers in high volume restaurants. Recognized for significantly increasing guest check averages by promoting appetizers and specialty items. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
7
7
years of professional experience
Work History
Bartender/Restaurant Server
Overtime Sports Bar & Grill
02.2024 - Current
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Cocktail Waitress / Bartender
Bare Assets
03.2020 - 01.2024
- Greeted new customers, discussed specials and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Waitress
Stonewater Grill
08.2022 - 02.2023
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Waitress
Applebee's Grill + Bar
07.2019 - 03.2020
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Banquet Server
Cypress Run Golf Club
07.2017 - 07.2019
- Preformed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers and taking inventory.
- Responded to customer questions and suggestions regarding services and assisted with event details.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Waitress
Hooters
07.2018 - 01.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took orders.
Education
High School Diploma -
James W. Mitchell High School
New Port Richey, FL05.2017
Skills
- Customer Service
- Attention to Detail
- Specials Promotion and Upselling
- Menu Memorization and Presentation
- Payment Processing
- Team Player
- Cocktail Knowledge
- Guest Satisfaction
- High-Volume Environments
Timeline
Bartender/Restaurant Server
Overtime Sports Bar & Grill
02.2024 - Current
Waitress
Stonewater Grill
08.2022 - 02.2023
Cocktail Waitress / Bartender
Bare Assets
03.2020 - 01.2024
Waitress
Applebee's Grill + Bar
07.2019 - 03.2020
Waitress
Hooters
07.2018 - 01.2019
Banquet Server
Cypress Run Golf Club
07.2017 - 07.2019
High School Diploma -
James W. Mitchell High School
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