Sidney Petty
Cleburne
Summary
Adept at stock management and fostering customer engagement, I excelled as an Assistant Store Manager at Family Dollar, enhancing team productivity and customer satisfaction. My expertise spans POS systems and time management, achieving significant improvements in store organization and efficiency.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Family Dollar
Keene
03.2024 - 02.2025
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Oversaw aspects of maintenance, inventory, and daily activity management.
Waitress Supervisor
The Porch
Burleson
03.2021 - 02.2023
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Resolved customer complaints in a timely manner with professionalism.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Monitored cash register operations during shifts for accuracy of transactions.
- Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
Banking Customer Service Representative
Pinnacle Bank
Fort Worth
06.2018 - 01.2020
- Provided account information and answered customer inquiries in a timely manner.
- Received telephone calls from customers regarding their accounts or services provided by the bank.
- Performed general clerical duties such as filing documents related to customer accounts.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
Joshua High School
Joshua, TX06-2016
Skills
- Stock management
- Customer service and engagement
- Store organization
- POS systems
- Database management
- Problem-solving
- Customer service
- Time management
- Pricing and markdowns
- Store opening and closing
Timeline
Assistant Store Manager
Family Dollar
03.2024 - 02.2025
Waitress Supervisor
The Porch
03.2021 - 02.2023
Banking Customer Service Representative
Pinnacle Bank
06.2018 - 01.2020
High School Diploma -
Joshua High School