Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sidney Swicegood

Lynchburg,VA

Summary

Personable and professional, with a genuine enjoyment for engaging with customers. Highly knowledgeable about a wide variety of brews and concoctions, consistently delivering exceptional customer service. Maintains a calm and composed demeanor, even in high-paced environments.

Overview

3
3
years of professional experience

Work History

Barista Trainer

Starbucks
Christiansburg, VA
05.2024 - 08.2024
  • Assessed skill levels of new and existing baristas, providing individualized training plans.
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
  • Developed detailed lesson plans to ensure consistent delivery of training materials.

Barista

Starbucks
Christiansburg, VA
06.2021 - 08.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Education

Some College (No Degree) - Criminology

University of Lynchburg
Lynchburg, VA

Skills

  • Health codes understanding
  • Training Materials
  • Training background
  • Coffee expertise
  • Beverage preparation techniques
  • Skilled in Recipe Memorization
  • Leadership experience
  • POS System Operation

Accomplishments

  • A member of the 2023-2024 Old Dominion Athletic Conference All-Academic Team.
  • A member of the 2023-2024 Old Dominion Athletic Conference Sportsmanship Team.

Timeline

Barista Trainer

Starbucks
05.2024 - 08.2024

Barista

Starbucks
06.2021 - 08.2024

Some College (No Degree) - Criminology

University of Lynchburg

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Sidney Swicegood