Sidney Whitehead
O'Fallon,MO
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
8
8
years of professional experience
Work History
Assistant
Sharon Taylor
03.2023 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to family member to help move around personal and public spaces.
- Transported family member to and from medical appointments with safety and efficiency.
Server
Sybergs Eating & Drinking
07.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server/Production/To-Go Specialist
Olive Garden
01.2019 - 07.2022
- Communicated guest’s choices and special requests to kitchen team, minimizing errors
- Monitored tables and expertly handled requests, kept drinks filled; offered additional items
- Expertly utilized tools in kitchen to follow recipes accordingly
- Answered phone calls promptly and with excellent customer service
- Made sure all food is boxed and organized accordingly and make sure everything is correct by double checking
Intern-Practicum
Planned Parenthood
09.2020 - 12.2020
- Organize, educate, empower, and mobilize individuals
- Conduct outreach and education through health center advocacy
- Participate in community events, phone banking, crowd canvassing, and online networking
Intern-Practicum
St. Louis Life
02.2020 - 04.2020
- Provided assistance with daily living tasks for residents
- Created professional letters, spreadsheets, and emails to support daily business needs
- Developed and implemented enrichment and educational displays
Shift Lead/Server
Baskin Robbins
05.2015 - 08.2019
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Engaged customers in friendly conversation to boost satisfaction and loyalty
Education
Associate of Applied Science - Human Services
St Charles Community College
City Of Saint Peters, MO08.2021
Skills
- Multi-tasking problem solver
- Team-oriented communicator
- Responsible and detail oriented
Timeline
Assistant
Sharon Taylor
03.2023 - Current
Server
Sybergs Eating & Drinking
07.2022 - 03.2023
Intern-Practicum
Planned Parenthood
09.2020 - 12.2020
Intern-Practicum
St. Louis Life
02.2020 - 04.2020
Server/Production/To-Go Specialist
Olive Garden
01.2019 - 07.2022
Shift Lead/Server
Baskin Robbins
05.2015 - 08.2019
Associate of Applied Science - Human Services
St Charles Community College
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