Sidney A. Gordon
West Orange,NJ
Summary
Strategic thinker with a solid background in retail operations and team leadership, known for driving sales and ensuring secure environments. Skilled in developing new hire training programs that yield significant performance improvements. Experienced in inventory control and enhancing daily operations for optimal customer experiences. Looking to bring my proactive approach to a new team and deliver measurable business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Coach
High School Girls Basketball
West Orange, NJ
10.2023 - Current
- Engaging and supportive assistant coach with a passion for basketball and youth development, focusing on enhancing player performance and teamwork. Extensive experience in training and mentoring individuals to reach their full potential, achieving significant improvements in skills and confidence. Committed to creating a positive atmosphere where athletes thrive.
- Achieved the 2024-2025 season, Essex County Girls Basketball Championship.
- Achieved the 2025-2026 season, Essex County Girls Basketball Championship.
Learning Ambassador
Amazon
Jersey City, NJ
11.2020 - 03.2026
- Versatile Learning Ambassador with expertise in training and employee development, focused on enhancing workforce capability through effective leadership strategies. While at Amazon, I successfully trained and mentored new hires, leading to improved performance metrics across the board. Skilled in communication and operational efficiency, I strive to build strong, productive teams that exceed expectations. Committed to fostering an atmosphere of continuous growth and development within organizations.
Bank Teller
TD Bank
07.2022 - 03.2024
- Processed customer transactions with accuracy and efficiency through Retail SalesForce. Contributing to a high level of customer satisfaction. Managed cash drawers, ensuring balanced accounts and adherence to financial regulations. Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Store Key Holder
Bath & Body Works
Jersey City, NJ
10.2020 - 02.2022
- Driven Store Key Holder with a proven record of ensuring secure store operations and achieving sales goals. Skilled in training new hires and leading teams to maximize customer engagement, resulting in a significant increase in productivity. Demonstrated ability to manage merchandise effectively and streamline daily operations to enhance the customer experience. Committed to fostering a positive retail environment that drives tangible results and elevates team performance.
Education
Non-Degree Program - Information Technology
Southern New Hampshire University
Online, United States01.2024
Human Resource Management
University of Maryland Global Campus
Online01.2023
Bachelor of Science - Business Management
Pennsylvania State University – Capital College
01.2020
Bachelor of Science - Business Marketing
Pennsylvania State University – Capital College
01.2020
Skills
- Inventory Control
- Analytical Skills
- Customer Engagement
- Microsoft Office Suite
- Interpersonal skills
- Time management
- Problem Solving
- Social Media Marketing
- Graphic Design Skills
Certification
Ethical Leadership Certification, NASBA Center for the Public Trust
Timeline
Assistant Coach
High School Girls Basketball
10.2023 - Current
Bank Teller
TD Bank
07.2022 - 03.2024
Learning Ambassador
Amazon
11.2020 - 03.2026
Store Key Holder
Bath & Body Works
10.2020 - 02.2022
Bachelor of Science - Business Marketing
Pennsylvania State University – Capital College
Non-Degree Program - Information Technology
Southern New Hampshire University
Human Resource Management
University of Maryland Global Campus
Bachelor of Science - Business Management
Pennsylvania State University – Capital College