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Sidni Kent
SEVIERVILLE,TN
Summary
Results-driven and hardworking. Skilled in implementing effective marketing strategies and enhancing customer experiences. Strong background in customer service and operational efficiency and time management, ready to contribute success through personalized services and strategic customer engagement with a strong work ethic.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Self-employeed
Knoxville
01.2026 - Current
- Developed and implemented marketing strategies to attract new clients through social media platforms.
- Managed scheduling and appointment bookings to optimize client flow and service efficiency.
- Collaborated with suppliers to source high-quality beauty products that align with client preferences.
- Continuously updated skills through professional development courses in advanced cosmetology techniques.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Cosmetologist
Salon Azure
Alcoa, TN
07.2024 - 01.2026
- Performed a variety of hair services, including cuts, colors, and styling, ensuring client satisfaction.
- Maintained cleanliness and organization of workstations to comply with health and safety regulations.
- Educated clients on hair care products and techniques for maintaining styles between appointments.
Assistant Manager
TopJump Trampoline and Extreme Arena
Pigeon Forge, TN
04.2022 - 08.2023
- Supervised daily operations, ensuring compliance with safety protocols and operational standards.
- Trained and mentored staff on customer service excellence and facility procedures.
- Implemented process improvements that enhanced customer experience and operational efficiency.
- Coordinated scheduling to optimize team performance during peak hours and events.
- Conducted regular inventory assessments, maintaining optimal stock levels for equipment and supplies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Front Line Team Member
Squisito Pizza And Pasta
Sevierville, TN
08.2021 - 04.2022
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure timely food preparation and delivery.
- Operated kitchen equipment safely while adhering to health and safety standards.
Courtesy Clerk
Food City
Sevierville, TN
07.2020 - 06.2021
- Provided exceptional customer service by assisting customers with inquiries and ensuring a pleasant shopping experience.
- Maintained cleanliness and organization of store aisles, enhancing overall store presentation and safety.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted in restocking shelves, ensuring product availability and adherence to merchandising standards.
Education
High School Diploma -
Sevier County High School
Sevierville, TN01-2023
Cosmetologist License - Cosmetology
Tennessee School of Beauty
Knoxville, TN06-2024
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Clear communication
- Professionalism and ethics
- Decision-making
- Reflective listening
- Issue resolution
- Payment processing expertise
- Workspace organization
Timeline
Cosmetologist
Self-employeed
01.2026 - Current
Cosmetologist
Salon Azure
07.2024 - 01.2026
Assistant Manager
TopJump Trampoline and Extreme Arena
04.2022 - 08.2023
Front Line Team Member
Squisito Pizza And Pasta
08.2021 - 04.2022
Courtesy Clerk
Food City
07.2020 - 06.2021
Cosmetologist License - Cosmetology
Tennessee School of Beauty
High School Diploma -
Sevier County High School