Sidy Bojang
The Bronx,NY
Summary
Dynamic security professional with extensive experience at One Security Group LLC, adept in incident reporting and CCTV surveillance. Proven track record in enhancing safety protocols and training personnel, fostering a secure environment while delivering exceptional customer service. Detail-oriented and committed to maintaining high standards of safety and security.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Officer
One Security Group LLC
01.2024 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Assisted in implementing security protocols, contributing to enhanced safety measures.
- Trained new security personnel on operational procedures and emergency response protocols.
- Collaborated with management to review and improve incident response strategies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided exceptional customer service while enforcing access control policies at entry points.
Security Office
All Season Protection
10.2024 - 05.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to incidents, documenting events and actions taken.
- Collaborated with law enforcement during investigations and emergency situations.
Cruise Ship Associate
Royal Caribbean Cruise Line
06.2022 - 06.2023
- Managed guest inquiries and resolved issues to enhance overall customer satisfaction.
- Coordinated logistics for onboard activities, ensuring seamless execution of events.
- Implemented process improvements to optimize operational efficiency and reduce delays.
- Trained new associates on service protocols and safety procedures, fostering a collaborative environment.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Security Officer
King Fisher Trust
04.2007 - 02.2016
- Oversaw premises to maintain safety and security for staff and visitors.
- Conducted regular patrols to identify and address potential safety hazards.
- Responded promptly to alarms and emergency situations, coordinating with local authorities.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
Education
High School Diploma - Arts Education
Gambia High School
Gambia 07.1993
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- CCTV surveillance
Certification
High school certificate
F02 For Fire Safety
Languages
English
Full Professional
Timeline
Security Office
All Season Protection
10.2024 - 05.2025
Security Officer
One Security Group LLC
01.2024 - Current
Cruise Ship Associate
Royal Caribbean Cruise Line
06.2022 - 06.2023
Security Officer
King Fisher Trust
04.2007 - 02.2016
High School Diploma - Arts Education
Gambia High School