Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sienna Alderete

Lawrenceville,GA

Summary

I am looking to transition away from hospitality in order to focus on developing a broader and more essential skill set. By stepping into new opportunities, I can build upon my existing abilities and acquire the knowledge necessary to excel in more impactful roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

MANAGER ASSISTANT

ROSS
LAWRENCEVILLE, GA
06.2021 - Current
  • Coordinated staff schedules and ensured timely breaks and lunches at Ross, maintaining smooth operations.
  • Maintained positive working relationship with fellow staff and management.
  • Keeping our CPR above 80%
  • Maintaining our schedules for clock-ins, clock-outs, break times, and lunches.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.
  • Ensured compliance with health and safety regulations.
  • Resolved customer complaints in a timely manner while adhering to company policies.
  • Answered phones and routed voicemails to respective employees.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

CREW MEMBER

KFC
LAWRENCEVILLE, GA
08.2020 - 10.2020
  • I worked as the cashier.
  • Worked at the drive-through.
  • Restocked
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Directed patrons to restrooms and other amenities within facility.

CREW MEMBER

MCDONALDS
LAWRENCEVILLE, GA
01.2019 - 09.2019
  • Cashier, drive-through, and the food line
  • Informed customers about daily specials in an engaging manner.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.

Education

BACHELOR OF SCIENCE -

GEORGIA GWINNETT COLLEGE
LAWRENCEVILLE, GA
12.2024

Skills

  • Teamwork
  • Problem-Solving
  • Operations Support
  • Attention to Detail
  • Coordinated
  • Customer Service
  • MS Office Suite
  • Operations Support
  • Galileo
  • Excel
  • Client Interaction

Certification

Conflicts of Interest and Social-Behavioral-Educational Researchers

References

  • Nada, Store Manager of Ross, (678) 847-0017
  • Dominick, Manager of Ross, (678) 687-5226

Timeline

MANAGER ASSISTANT

ROSS
06.2021 - Current

CREW MEMBER

KFC
08.2020 - 10.2020

CREW MEMBER

MCDONALDS
01.2019 - 09.2019

BACHELOR OF SCIENCE -

GEORGIA GWINNETT COLLEGE

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Sienna Alderete