Sienna Blair
Riverside,CA
Summary
Mission-driven Barista Shift Manager with excellent communication, teaching skills and an enormous love of coffee. Maintains calm, and mature and professional demeanor and proactive approach to problem-solving and staff management. Over 2 years of experience in specialty drink establishment with focused perspective on executing a high-functioning coffee bar, while maintaining quality customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista Shift Lead
Mountain Trippers Cafe & Tea House
04.2022 - 08.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Education
Associate of Science - Mechanical Engineering
California Baptist University
Riverside, CA12.2026
High School Diploma -
Sierra High School
Tollhouse, CA06.2022
Skills
- Policy and Procedure Implementation
- Supply Ordering and Management
- Production and Time Sequencing
- Station Preparation
- Store Opening and Closing Procedure
- Departmental Strategies Development
Accomplishments
- Achieved Second Place in the California Baptist University, School of Engineering EGR102 "Orbs Mania" Competition.
- Awarded the Dean's Scholarship from California Baptist University.
Certification
- Certificate of Completion for the California Food Handler Training Certificate Program
Languages
Spanish
Limited Working
Timeline
Barista Shift Lead
Mountain Trippers Cafe & Tea House
04.2022 - 08.2023
Associate of Science - Mechanical Engineering
California Baptist University
High School Diploma -
Sierra High School
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