Summary
Overview
Work History
Education
Skills
Timeline
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Nikole Guerrero

Fullerton,CA

Summary

Detail-oriented team leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Barista Shift Lead

Target
06.2022 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns
  • Monitored customer feedback to improve barista performance and customer service
  • Ordered, tracked, and maintained food inventory and supplies

Food Runner

BJ's Restaurant & Brewhouse
08.2021 - 04.2022
  • Maintained speed of service for food orders while minimizing errors and complaints
  • Collaborated well with other food runners to deliver orders accurately
  • Trained and mentored newly hired employees to explain process flow and safety procedures
  • Organized and replenished supplies at food stations to optimize team performance

Children's Ministry Assistant

AXIS Church
07.2018 - 08.2021
  • Recruited and trained volunteers and staff in care of children and facility procedures
  • Evaluated and introduced materials for children and contoured it to lesson plans
  • Worked with directors and board members to develop events for children
  • Assisted with fundraising activities and large events for the church organization

Education

Bachelor of Arts - Criminal Justice

California State University - Fullerton
Fullerton, CA
05.2024

Skills

  • Production and Time Sequencing
  • Policy and Procedure Implementation
  • Inventory Control
  • Attention to Detail
  • Assignment Schedules
  • Customer Service

Timeline

Barista Shift Lead

Target
06.2022 - Current

Food Runner

BJ's Restaurant & Brewhouse
08.2021 - 04.2022

Children's Ministry Assistant

AXIS Church
07.2018 - 08.2021

Bachelor of Arts - Criminal Justice

California State University - Fullerton

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Nikole Guerrero