Summary
Overview
Work History
Education
Skills
Timeline
Generic
Olivia  Hampton

Olivia Hampton

29072,SC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Barista Manager adept in customer service, staff management and inventory control. Experienced in brewing techniques and production performance. Highly skilled at creating customer-friendly environment and increasing customer loyalty. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Responsible Barista Shift Manager with Number years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners. Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in Type management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs.

Overview

3
3
years of professional experience

Work History

Barista Shift Lead

Red Eye
08.2022 - Current
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Monitored customer feedback to improve barista performance and customer service.
  • Set and oversaw weekly and special event menu plans.
  • Created new training guidelines, and provided staff orientation and training.

Cashier

Food Lion
08.2021 - 07.2022
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
10.2021 - 04.2022
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Greeted customers entering store and responded promptly to customer needs.

Barista Shift Lead

Dunkin
05.2021 - 08.2021
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Monitored customer feedback to improve barista performance and customer service.
  • Set and oversaw weekly and special event menu plans.
  • Created new training guidelines, and provided staff orientation and training.

Barista

Tropical Smoothie Cafe
03.2020 - 08.2020
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Education

Business Associates Degree

Midlands Technical College
West Columbia, SC

Lexington High School
Lexington, SC
06.2022

Skills

  • Production and Time Sequencing
  • Raw Materials
  • Logical Reasoning
  • Delegating Assignments and Tasks

Timeline

Barista Shift Lead

Red Eye
08.2022 - Current

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
10.2021 - 04.2022

Cashier

Food Lion
08.2021 - 07.2022

Barista Shift Lead

Dunkin
05.2021 - 08.2021

Barista

Tropical Smoothie Cafe
03.2020 - 08.2020

Business Associates Degree

Midlands Technical College

Lexington High School
Olivia Hampton