Sienna Morgan
Windsor,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Supervisor
Metrolux 14
Loveland, CO
10.2023 - Current
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Barista
Ziggis
Berthoud, CO
03.2023 - 09.2024
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Team Member
Cinemark
Orem, UT
12.2018 - 05.2022
- Operated cash registers to process payments from customers.
- Operated concessions in compliance with safety regulations.
- Trained new team members using approved training materials and information.
Barista
Starbucks
Provo, UT
01.2020 - 10.2020
- Created complex, hand-crafted beverages based upon customer preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Input orders into point of sale system and handled customer payments.
Education
Associate of Arts - Film and Video Production
Utah Valley University
Orem, UTSkills
- Schedule development
- Task delegation
- Public speaking
- Attention to detail
- Employee motivation
- Strategic planning
Affiliations
- Photography and video editor
- Color guard coach for a high school marching band
Timeline
Supervisor
Metrolux 14
10.2023 - Current
Barista
Ziggis
03.2023 - 09.2024
Barista
Starbucks
01.2020 - 10.2020
Team Member
Cinemark
12.2018 - 05.2022
Associate of Arts - Film and Video Production
Utah Valley University
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