Sienna Wells
San Diego,CA
Summary
Energetic Administrative professional dedicated to assisting highly effective administrative teams and managing workplace operations with efficiency and grace. Excellent customer service and collaborative skills, with the ability to learn new tasks and skills quickly and efficiently.
Overview
4
4
years of professional experience
Work History
Shift Manager, Assistant Manager
Pure Taco
08.2021 - 04.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Overseer of shift operations as well as handles payroll and tip distributions
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Team Member, Shift Lead
Board and Brew
07.2018 - 07.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
Receptionist
Sound Image
03.2018 - 08.2018
- Operated a multi-line phone system, screening calls and relaying clients to appropriate staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
Bachelor of Arts - Feminist Studies
University of California Santa Cruz
Santa Cruz, CA06.2024
Associate of Arts - Liberal Arts Math And Sciences
Mira Costa College
Oceanside, CA05.2020
High school diploma -
Vista High School
Vista, CA06.2016
Skills
- Clerical work
- Staff mentoring
- Customer service
- Microsoft Applications
- Google applications
- Cash handling
- Verbal and written communication
- Organization skills
- Administrative Support
- Multi-line telephone operation
References
- Kyle Bergmann, (760) 877-5216, Pure Taco General Manager
- Janessa Cruz, (909) 532-1345, Pure Taco Shift lead
- Carlos Rojas, (760) 710-7585, Board and Brew General Manager
Timeline
Shift Manager, Assistant Manager
Pure Taco
08.2021 - 04.2022
Team Member, Shift Lead
Board and Brew
07.2018 - 07.2020
Receptionist
Sound Image
03.2018 - 08.2018
Bachelor of Arts - Feminist Studies
University of California Santa Cruz
Associate of Arts - Liberal Arts Math And Sciences
Mira Costa College
High school diploma -
Vista High School
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