Answering patients’ inquiries and resolving patients’ complaints
Engage with customers in a friendly and efficient manner
Scheduling medical appointments and meetings
Fixing insurance claims
Shadowing a licensed counselor
Medical Office Assistant – Internship
PITTMAN BEHAVIORAL HEALTH LLC
Middletown, DE
01.2019 - 01.2021
Provided administrative and clerical support in mental health practice including preparing correspondence filing records and preparing electronic medical records.
Managed New patient-take and follow-up medical appointments
Uploaded patient EHR, download laboratory and EKG results for clinicians’ interpretation
Promote office efficiency, coordinating charts and prioritizing patients’ diverse medical needs.
Education
Biology Major -
Clark Atlanta University
Atlanta, GA
12-2025
Skills
Customer Service Management
Organizational Skills
Medical Assistance
EKG interpret data
BP measurements
Clinical empathy
Proficient in Microsoft Word
Proficient in Excel
Proficient in PowerPoint
Planning and scheduling
Data Collecting
Project management
Teamwork
Communication
Tutoring
Leadership Experience
Clark Atlanta Liaison for Alpha Epsilon Delta pre-medical honor society, Aug 2024 - May 2025
Vice President for Minority Association of Pre-health students, Aug 2024 - May 2025
American Cancer society Ambassador , Aug 2025 - May 2026
President of Minority Association of Pre-health students, Aug 2025 - May 2026
President of Alpha Epsilon Delta pre-medical honor society, Aug 2025 - May 2026
Next Generation of American Poets Volunteer Chair, Aug 2025- May 2026
Certification
• Biomedical Sciences Allied Health, 05/22 • Laboratory Safety Training for BSL 1 & 2 • Participation for presenting at CURC research symposium • Participation for presentation at GA-LSAMP research symposium