Sierra Arthur
Santa Rosa,CA
Summary
Dedicated and professional employee with experience in training and customer service. Skilled in sales techniques, improving store strategies, and working well with others. Committed to enhancing customer experiences and ensuring that customer needs are met effectively. Eager to learn more skills, and broaden my knowledge and experience.
Overview
7
7
years of professional experience
Work History
Pet Store Clerk/Worker
Village Pets & Supplies
Santa Rosa, California
09.2022 - Current
- Collaborated with management to enhance customer service strategies.
- Resolved customer inquiries and issues promptly to boost satisfaction.
- Guided customers in selecting appropriate pet supplies and products.
- Maintained cleanliness and organization of store displays and merchandise.
- Trained new staff on store operations to support team efficiency.
- Managed inventory to ensure product availability and freshness.
- Processed returns and exchanges following company policy.
- Operated cash register for efficient processing of customer purchases.
Pet Sitter
Self-employeed
Santa Rosa, California
02.2019 - Current
- Documented each visit meticulously, including tasks completed and medication administered.
- Regularly communicated with clients about pet care needs and health progress.
- Managed scheduling and logistics to optimize multiple client appointments.
- Created tailored feeding plans based on individual dietary requirements.
- Ensured adherence to pet care plans, medication protocols, and dietary restrictions for quality service.
Education
High School Diploma -
Montgomery High School
Santa Rosa, CA06-2024
Skills
- Customer service and support
- Product knowledge
- Adaptability and flexibility
- Sales techniques and strategies
- Cleaning and maintenance
- Training and mentoring
- Merchandise display and organization
- Strong communication skills
- Punctuality
- Inventory management
Timeline
Pet Store Clerk/Worker
Village Pets & Supplies
09.2022 - Current
Pet Sitter
Self-employeed
02.2019 - Current
High School Diploma -
Montgomery High School