Sierra Avino
Northern Virginia/Washington D.C. Area,VA
Summary
I am eager to secure an employment opportunity that will provide me with a challenging environment. I will leverage my superior communication abilities, leadership qualities, extensive experience in patient interaction, and outstanding customer service skills. My commitment to maintaining a positive demeanor and consistently sharing a smile is a core objective that I diligently uphold within the professional setting.
Overview
7
7
years of professional experience
Work History
Assistant Teacher
Children Of America
10.2022 - 02.2023
- Cared for infants and toddlers
- Assisted lead teacher with daily activities
- Assisted with meal, play, nap, diaper changes, etc.
Caregiver
Consumer Direct Care Network
03.2021 - 09.2022
- Caring for 13-year-old boy with cerebral palsy and epilepsy
- Bathing, feeding, diapering, commuting to and from school
- Playing/Interacting with the child, including reading to him, watching movies with him, and making him smile/laugh
Call Center Manager
European Wax Center
11.2017 - 03.2021
- Inbound and Outbound calls
- Schedule/reschedule/cancel client reservations
- In charge of making employee schedule
- Respond to important emails, etc
- Monitor Call Center phone calls.
Front Desk/Receptionist Call Center Manager
Bubbles Hair Salon
10.2016 - 05.2017
- Kindly greeting each client
- Answering phones respectfully and politely as the face of the salon
- Checking clients in and out of salon
- Cleaning designated areas – including shampoo bowls and doing laundry
- Opening and closing salon.
Bed Runner/Keyholder/Front Desk
Eurobronze Tanning Salon and Spa
02.2016 - 09.2016
- Kindly greeting each client
- Answering phones respectfully and politely as face of salon
- Checking clients in and out of salon
- Cleaning designated areas – including tanning beds, mopping floors and doing laundry
- Opening and closing salon.
Sales Associate and Cashier
Yankee Candle
11.2015 - 01.2016
- Kindly greeting each customer
- Helping customers with selection
- Restocking candles/merchandise
- Cleaning designated areas
- Checking out customers.
Education
High School Diploma - General Studies
Patriot High School
06.2017
Skills
- Outstanding interpersonal skills
- Excellent grammar and spelling
- Excellent customer service skills
- Enthusiastic team player
- Detail oriented
- Self-motivated
- Always punctual
- Parent-Teacher Communication
- Oral communication
- School policies and procedures
- Team Collaboration
- Student Support
- Telephone skills
- Scheduling appointments
Timeline
Assistant Teacher
Children Of America
10.2022 - 02.2023
Caregiver
Consumer Direct Care Network
03.2021 - 09.2022
Call Center Manager
European Wax Center
11.2017 - 03.2021
Front Desk/Receptionist Call Center Manager
Bubbles Hair Salon
10.2016 - 05.2017
Bed Runner/Keyholder/Front Desk
Eurobronze Tanning Salon and Spa
02.2016 - 09.2016
Sales Associate and Cashier
Yankee Candle
11.2015 - 01.2016
High School Diploma - General Studies
Patriot High School
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