Sierra Banton
Champaign,IL
Summary
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cylinder Technician
HUDSON TECHNOLOGIES
04.2023 - 08.2024
- Data entry on all cylinders using the track about system.
- Collaborated with cross-functional teams to identify areas for improvement and implement solutions accordingly.
- Improved workflow efficiency by maintaining an organized workspace and proper inventory of cylinders.
- Achieved high levels of accuracy in cylinder records, resulting from meticulous documentation practices.
- Conducted comprehensive training sessions for new hires to ensure consistent service quality.
- Collaborated with colleagues across different departments to optimize workflows that led to streamlined processes within the organization as a whole.
- Collaborated with team members to develop more efficient tracking methods, resulting in increased productivity.
- Identified potential issues early on through proactive monitoring which helped prevent costly delays or setbacks later down the line.
Key holder
Dollar General
12.2022 - 04.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Production Associate
Rantoul Foods via Express Employment
08.2022 - 12.2022
- Process, packaging and boxing product according to operating procedures and quality/quantity expectations.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
Assistant Manager
Casey's General Store
09.2020 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Lab Analyst
Kraft Heinz Company through Express Employment Professionals
07.2019 - 12.2019
- Sample pickup every hour from each production line that is approved to be tested in our lab
- Measuring the density and moisture on every product unless told otherwise
- Input all measurements into Quality Suites after measurements have been done and ensure that all of the numbers are within their approved ranges allowed
- Follow up with Quality if numbers are not in range.
- Improved lab efficiency by streamlining sample processing and data analysis procedures.
- Assisted in troubleshooting complex issues by conducting root cause analysis and identifying areas for improvement or corrective action.
Ambassador
Amazon Fulfillment Associates
11.2018 - 06.2019
- Proficient in a wide variety of job duties to a high level of detail
- Effectively train new and existing Amazon employees in the production environment
- Ensure Regulatory Compliance and adherence to the quality and safety standards
- Monitor & administer employee training, to achieve maximum quality & productivity
- Train and assist in maintaining an effective safety awareness program, including regular departmental safety meetings
- Provide timely written feedback on any injuries or accidents and make recommendations for precluding recurrence
- Assist in the sorting, scanning and loading Amazon packages
- Effectively move manpower from one station to another to keep productivity flowing.
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
Service Center Lead Cashier
COX CHEVROLET
05.2016 - 10.2016
- Fast-paced job checking customers out
- Inputting and correcting information in the system to make sure billing is correct
- Manually put in all transactions, so mistakes could not be made
- Handled an average of $20,000-$25,000 a day
- Responsible for counting up all of the transactions and verify the other coworkers work and make sure it all aligns.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
Dispatcher
Prairie Land Towing
01.2016 - 04.2016
- Receiving and dispatching calls in timely manner
- Juggling multiple phone lines at once so all customers are taken care of
- Dispatch drivers to accidents and vehicle impounds involving police
- Document every aspect of every call
- Always maintaining a positive attitude in work environment and with difficult customers
- Keeping workplace clean and maintained
- Handle large amounts of money for vehicle releases
- Customer service always handled with a smile and as quickly as possible.
Closing Coordinator/Property Management
Burg Realty inc
01.2009 - 01.2011
- Managed CRM database of clients
- Assisted in running open house
- Managed a small team of realtors
- Handled administrative, clerical, and financial duties
- Office management duties, such as dispersing information and supervising staff, (receptionists, sales agents, and other employees)
- Responsible for training new hires, explaining compensation benefits, and evaluating job performance.
- In charge of keeping cost and sales records, presenting property budgets, and generating real estate financial reports.
Education
Some College in Psychology -
Richland Community College
Decatur, IL11.2010
High school diploma -
Mt. Zion High School
Mount Zion, IL12.2009
Skills
- Business development (6 years)
Customer service (15 years)
Problem solving
- Receptionist (5 years)
- Retail sales (5 years)
- Training (5 years)
- Inventory
- Scheduling
- Microsoft Word
- Operations
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cylinder Technician
HUDSON TECHNOLOGIES
04.2023 - 08.2024
Key holder
Dollar General
12.2022 - 04.2023
Production Associate
Rantoul Foods via Express Employment
08.2022 - 12.2022
Assistant Manager
Casey's General Store
09.2020 - 03.2021
Lab Analyst
Kraft Heinz Company through Express Employment Professionals
07.2019 - 12.2019
Ambassador
Amazon Fulfillment Associates
11.2018 - 06.2019
Service Center Lead Cashier
COX CHEVROLET
05.2016 - 10.2016
Dispatcher
Prairie Land Towing
01.2016 - 04.2016
Closing Coordinator/Property Management
Burg Realty inc
01.2009 - 01.2011
Some College in Psychology -
Richland Community College
High school diploma -
Mt. Zion High School
Driver's License
Similar Profiles
Jacob CrossJacob Cross
Production Supervisor at Hudson TechnologiesProduction Supervisor at Hudson Technologies
Jovanny RoblesJovanny Robles
Process Operator at Hudson TechnologiesProcess Operator at Hudson Technologies
Leonel PimentelLeonel Pimentel
Production Associate at Hudson TechnologiesProduction Associate at Hudson Technologies