Sierra Brown

• built rapport with customers. Able to navigate customers finances to have a successful life through all stages.

• offering debt consolidation options with HELOC and loans along with helping build/repair credit history.

•helping customers succeed in life opening accounts such as checking, savings, business, youth, CD's, and much more.

•daily tasks include teller line work, account maintenance, reviewing any BSA exceptions.

• recognized for my customer service in March 2025 for being number 4 in the company for customer service.

NMLS # 2398591

• Performed daily review of reports including NSF's, Rejects, CTR, Closed Accounts Reports, DC Notices, Debit Card Fraud, and Remote Deposits
• Managed day-to-day operations including teller line, new account rep, employee scheduling, and new hire training
• Developed and cultivated rewarding relationships with both new and existing clients through effective communication and exceptional interpersonal skills
• Ensured compliance with all applicable banking regulations
• Coordinated with other branch manages on special projects

• Monitored with great care the safety and well-being of patients with head injuries, decreased cognitive ability, and suicide or other form of self-imposed health risks
• Examined and communicated efficiently to nurses and family members the client's current mental and physical state
• Aided clients with variety of services including, personal hygiene tasks, administered meals, direct feeding those unable, and supported limited mobility clients using bathroom facilities
• Awarded two Sunshine Awards for outstanding patient care